CircleLoop offers powerful features and functionalities. The system supports numerous apps and devices that encompass Windows, Mac, iOS, Android, Web App, Deskphone (Snom/Yealink), ATA devices, SIP phones, and Jabra hardware.
CircleLoop’s business phone system supports calling on international numbers belonging to more than 50 countries, and UK numbers. You can also enjoy various other functions that include customized voicemail, voicemail to text/email, instant number setup, dynamic caller ID, forward calls, call routing, international calling, click to call, and team ringing. In fact, team ringing enables you to set up teams and route inbound calls to the right users. Call routing allows you to control inbound calls by the team, user, or number.
You will enjoy interactive call functions using a CircleLoop. This remarkable business phone system provides you with inbound and outbound calling, live activity feed, call transferring, call redirect, IVR Menus, snooze, call recording, out of hours routing, conference calling, filterable activity feed, email notifications, voicemail transcription, SMS, voicemail, caller ID from the address book, ringtone selection, announce calls, withhold number, welcome greetings, and more.
User management is an admin feature that allows you to manage every user’s account and permissions at the administrator level. Furthermore, you can view invoices and manage subscriptions within CircleLoop’s applications. Besides, if you don’t want inbound calls from nuisance numbers, just block them. Admin level also allows you to choose call recording for specific users.
Integration is a vital part to enhance the functionality of your business phone system. You don’t need to buy additional third-party apps. Rather, CircleLoop offers integration with various apps that include Firefox extension, Edge extension, FLG, Google, Chrome extension, Capsule CRM, ActiveCampaign, Freshdesk, Developer API, Copper, Drift, Freshsales, FreeAgent, Office 365, Slack, and more.
CircleLoop provides you with call analytics at both the admin and user levels. Admin call analytics provides information like average call duration, total call duration, and time to answer at a user, team, and number level. On the other hand, call analytics at the user end deliver powerful, instant call analytics and reporting. Analytics history incorporates all previously used numbers and you can search them easily. In addition, analytics also provides you with CircleLoop number–call analytics and team/menu call analytics.