About CircleLoop UK

Category: VoIP
CircleLoop works specifically in the UK. This application allows international calls. Among CircleLoop's features, you can call inbound and outbound, record calls, forward calls, integrate with analytics, get live feeds of activity, send voicemails, transcribe voicemails, and more.

Company: CircleLoop

CircleLoop is a modern, cloud-based phone system with powerful desktop and mobile apps. CircleLoop lets you say goodbye to multiple business landlines and mobile phones. Business telephone systems such as CircleLoop offer you the flexibility that you need. You can customize the app to meet your every need with complete, instant configurability.

In-Depth Analysis

0 Overall
Price 5.0
Ease Of Use 5.0
Features 4.5
Support 3.5

Pros

  • Affordable prices
  • Powerful features
  • User-friendly interface
  • Easy deployment

Cons

  • Complex call routing rules

CircleLoop UK Comparisons

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Plans & Pricing

CircleLoop’s pricing is very simple. There are no deployment fees, no contracts, and no nasty surprises. This phone system is affordable as prices are low. There are two price plans, in addition to some extra add-ons that are available when users need them. The company offers a free trial for 14 days without the need for a credit card. Look at the following sections for detailed pricing.

Pay As You Go
£5
/mo /user +VAT
14-day FREE trial
Unlimited
£15
/mo /user +VAT
14-day FREE trial
International Numbers
£5
/mo /user +VAT
Additional UK Numbers
£2
/mo /user +VAT
VIP Numbers
£3
/mo /user +VAT
Port Existing Number
£20
/mo /user +VAT

Pay As You Go

In this offer, you will pay £5 + VAT monthly per user. This package includes 1 UK number, unlimited inbound calls, all CircleLoop features, and more.

Unlimited

CircleLoop recommends an Unlimited price plan to its users. This package is unlimited for £15 + VAT monthly per user. Users can enjoy unlimited outbound calls to all UK 01,02, 03, 0800, and most 07 numbers. Moreover, the company also offers international calls as a standard to various countries that include New Zealand, Australia, Ireland, Canada, and the USA.

International Numbers

The prices for international numbers start at £5 + VAT monthly per user. However, the rate is different for different countries. You can check call rates for your desired country by clicking on the “See International Rates” button on CircleLoop’s pricing page.

Additional UK Numbers

You need to pay £2 + VAT monthly per user for additional UK numbers.

VIP Numbers

The rate for VIP numbers is £3 + VAT monthly per user.

Port Existing Number

Pay £20 + VAT for port existing number.

Ease of Use

CircleLoop’s business phone system can easily be set up. The user interface is also very simple. It is completely self-service and you can manage and operate this phone solution without requiring any technical knowledge. Although CircleLoop is an easy-to-use software application, yet you can get assistance using their support section that will allow you to raise a support ticket to get your problem resolved.

Customer Support

CircleLoop help center provides you with assistance when you have a question. By default, the help & support page covers various essential topics, such as Getting Started, Desktop Phones, System & Call Settings, Calls and SMS, Contacts, Integrations, FAQs, and Troubleshooting, Account Administration, and more.

Phone Support
Phone Support
Phone support available to all users, regardless of package.
Video Tutorials
Video Tutorials
Yes, video tutorials are available.
FAQ
FAQ
The FAQ covers basic and advanced software-related issues.
Features & Functionality
General Features

CircleLoop offers powerful features and functionalities. The system supports numerous apps and devices that encompass Windows, Mac, iOS, Android, Web App, Deskphone (Snom/Yealink), ATA devices, SIP phones, and Jabra hardware.

Phone Functionalities

CircleLoop’s business phone system supports calling on international numbers belonging to more than 50 countries, and UK numbers. You can also enjoy various other functions that include customized voicemail, voicemail to text/email, instant number setup, dynamic caller ID, forward calls, call routing, international calling, click to call, and team ringing. In fact, team ringing enables you to set up teams and route inbound calls to the right users. Call routing allows you to control inbound calls by the team, user, or number.

Call Functions

You will enjoy interactive call functions using a CircleLoop. This remarkable business phone system provides you with inbound and outbound calling, live activity feed, call transferring, call redirect, IVR Menus, snooze, call recording, out of hours routing, conference calling, filterable activity feed, email notifications, voicemail transcription, SMS, voicemail, caller ID from the address book, ringtone selection, announce calls, withhold number, welcome greetings, and more.

Admin Features

User management is an admin feature that allows you to manage every user’s account and permissions at the administrator level. Furthermore, you can view invoices and manage subscriptions within CircleLoop’s applications. Besides, if you don’t want inbound calls from nuisance numbers, just block them. Admin level also allows you to choose call recording for specific users.

Integration

Integration is a vital part to enhance the functionality of your business phone system. You don’t need to buy additional third-party apps. Rather, CircleLoop offers integration with various apps that include Firefox extension, Edge extension, FLG, Google, Chrome extension, Capsule CRM, ActiveCampaign, Freshdesk, Developer API, Copper, Drift, Freshsales, FreeAgent, Office 365, Slack, and more.

Analytics
CircleLoop provides you with call analytics at both the admin and user levels. Admin call analytics provides information like average call duration, total call duration, and time to answer at a user, team, and number level. On the other hand, call analytics at the user end deliver powerful, instant call analytics and reporting. Analytics history incorporates all previously used numbers and you can search them easily. In addition, analytics also provides you with CircleLoop number–call analytics and team/menu call analytics.

Features
  • Salesforce integration
  • Google integration
  • Office365 integration
  • Zendesk integration
  • Online Backup and Storage
  • Virtual phone numbers
  • International Telephone
  • Android APP Support
  • IOS App Support
  • Operator Services
  • Internet fax
  • Worldwide Service
Devices
Features
  • Use via computer
  • Use via cellphones
  • Use via phones
  • Use via mobile app
Calling
Features
  • Call holding
  • Call forwarding
  • Call Logs
  • Call Transfer
  • Call waiting
  • 3-Way-Calling
  • Call Blocking
  • Call 911
  • Call Queuing (ACD)
  • Caller ID
Advanced Calling
Features
  • SMS Messaging
  • Music on hold
  • Voicemail to email transcriptions
  • Follow me
  • Call Conferencing
  • Dial-by-name directory
  • Do Not Disturb (DND)
  • Push to Talk
  • Multiple Devices on One Extension
  • Mobile app calling
  • Virtual Receptionist
  • Multi-Line Hunt Groups
Verdict

CircleLoop is a modern, business communication phone system worked through a powerful application without the need for any hardware. This business phone system is very easy to use and deploy. No technical knowledge is required to understand the apps. The system provides you with an interactive feature at very convenient prices. The valuable features include phone functionalities, such as support of international numbers, UK numbers, call routing, call forwarding, team ringing, and so on. Enjoy an amazing inbound and outbound calling, live activity feed, call recording, voicemail transcription, and a lot more. In addition, some other interesting features include user management, analytics, and integration.
In addition, CircleLoop doesn’t require a hard sell, site visits & installs, silly paperwork & contracts, expensive, horrible phone hardware, a long wait to activate, and a degree in telecoms mumbo-jumbo: SIP, hunt groups, VoIP, and IVRs. CircleLoop is the best match for people in the UK.

Fakhar Imam
Author: Fakhar Imam
Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.

CircleLoop UK User Reviews

J
Jack W
11-50 employees
Used for: 1-2 years
06 Dec - 2021

Great VoIP System

The app is simple and easy to use, all my staff needs to do is install it, login, and they can make and receive calls easily, and we integrate it with our CRM system so that they will know who is calling before they answer the phone.

K
Kelly M
51-200 employees
Used for: 1-2 years
06 Dec - 2021

Enjoyable experience so far

Having internet-based phone numbers as well as the ability to forward them to your mobile device if you are unable to pick them up at work.

Cons

There tends to be glitches at times

G
Gerry F
11-50 employees
Used for: 6-12 months
06 Dec - 2021

We love this system

Having a phone and desktop app, plus the ability to use it for conference calls, is convenient