Overall Reviews
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G
Grace M
11-50 employees
Used for: Less than 6 months
04 Oct - 2021

Easy to use platform

The best aspect of Clover is its simplicity and ease of use. Your business needs can be met by its many features and tools. Among its features are coupon processing, virtual pin pads, gift management, employee management, and advanced reporting. App store updates are also frequent.

Cons

The customer support at Clover isn't the best, and it takes a while to get back to you.

R
Rita M
02-10 employees
Used for: 6-12 months
22 Sep - 2021

Great service

Clover is a super helpful app for small businesses and offers great deals.

D
Darryl D
Consumer Electronics, 11-50 employees
Used for: 2+ years
13 Oct - 2021

Nice Merchant services

Clover is an incredibly simple and user-friendly system. Processing credit cards manually, making transactions, and even processing refunds are all options I appreciate. This tool is very helpful for my business. It comes with a variety of features and apps.

Cons

Refunding credit and debits cards seems to be a bit of a process.

AMIE A
Corp. Accts. Receivable / Fraud
Flooring Wholesale, 51-200 employees
Used for: Less than 6 months
26 Aug - 2022

Accounting

I am not a fan of Card Connect, Card Pointe, Clover or whatever they are calling themselves at this point. There is not enough security layers to prevent fraud or allow transactions to go through that may have the wring information even though they are valid transactions.

Pros

It accepts CC payments.

Cons

Fraudulent transactions are too easy. It accepts incorrect information for valid transactions. When looking for specific transactions, if you click on the CC charge you would like to review , then back out of that screen to look at another, you have to re-group everything all over again to find the one you want. It will accept CC transactions with the minimal information and allow it to go through, which has led to fraud. Not enough security checkpoints to avoid and catch fraudulent transactions. It takes an average of an hour to get someone on the phone to be able to answer your questions, and that's even if they can. I definitely say, do not choose this company, look elsewhere.