Secure payment processing!
This software made our payments safer. It was easy to use too! I am very impressed. I highly recommend this software to other small business owners.
Pros
secure & safe
Cons
lots of additional fees
Flagship is easy and we love it!
This system is very simple to use, and I find it very manageable to deal with on a day-to-day basis.
Great & reliable
The overall experience was great. Our staff enjoyed working with Flagship much more than past services.
Cons
Customer Service is lacking in my opinion
Needs Major improvement
I needed a Merchant service, I searched and find that Flagship, was Ideal for my online business. which is is, however, their sales Representatives are terrible and need to adjust their approach to clients. It is an ok merchant service provider but nothing more
Great customer service
Their customer support agent Cory was quick and thorough. Prompt response and follow up with questions. Knowledgeable.
Deceiving, unethical & dishonest
My account manager promised that I was going to pay 9.85 a month but in reality, they charged me 21.80. After that other account manager said they'll refund me. Of course, it never happened and they stopped answering my emails.
Great customer service!
Flagship have been great for business. They do give you the best rates and are customized to your business needs! very happy customer, will continue to trust Flagship merchant services