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Lester D
201-1000 employees
Used for: 1-2 years
08 Feb - 2021

Answers all our needs

We started using Freshbooks on a free trial, but it didn't take us too long to subscribe. We found it easy to operate and very user-friendly. What I personally enjoy most is the advanced reports generation feature, a huge time saver.


Advanced reports generation

Aaran T
02-10 employees
Used for: Less than 6 months
19 Jan - 2021

Solved my accounting needs

As a freelance designer, I like to invest my time in actual design work rather than in bookkeeping. My biggest struggle has always revolved around charging my clients post-project delivery. Freshbooks solved that for me, as I'm able to send payment reques


Saves me from day-to-day accounting trouble


I've had trouble trying to use it with Internet Explorer on desktop, switched to Chrome and it worked

Juliet K
02-10 employees
Used for: Less than 6 months
30 Jan - 2021

Accounting & project management in one place

I own a small creative business. Our projects are usually long-term and it makes it a tad difficult to stay on track with payments along the way. What I love most about Freshbooks is that it offers a project management tool along with my accounting needs,


Great project management feature

Nataniel L
No employees
Used for: 6-12 months
12 Feb - 2021

Easy Vendor Management

I deal with multiple vendors daily and find Freshbooks to be of great help. I can pay, track expenses, request payments, and send invoices quickly and easily. It really saves a lot of time and had replaced many of my spreadsheets.

Jacob M
51-200 employees
Used for: 2+ years
06 Apr - 2021

Support is a winner

I switched to Freshbooks from another service, and let me tell you - their support won my heart. Apart from serving me with the tools, I need to support my business (which is most important of course), I want to highlight their great service and support.


Great service and support


Many many features that sometimes confuse me, but I guess it is a plus for other people

Callum P
51-200 employees
Used for: Less than 6 months
13 Jan - 2021

Onboarding made easy

I recently started using FreshBooks and needed to further teach my staff how to manage it too. FreshBooks made it very easy to onboard, and provide tutorials for beginners as well, which I found highly helpful. Apart from that, my personal onboarding expe


Onboarding is easy due to the useful tutorials provided.


Still can't find any cons to date.

Katie Y
11-50 employees
Used for: 1-2 years
19 Apr - 2021

Straightforward Invoicing

Overall, it's easy to create invoices.


The customer status is a feature that helps my customers and me stay on top of payments.


My biggest obstacles while working with FreshBooks invoicing is not being able to do a partial refund or issue credit invoices.