Answers all our needs
We started using Freshbooks on a free trial, but it didn't take us too long to subscribe. We found it easy to operate and very user-friendly. What I personally enjoy most is the advanced reports generation feature, a huge time saver.
Pros
Advanced reports generation
Solved my accounting needs
As a freelance designer, I like to invest my time in actual design work rather than in bookkeeping. My biggest struggle has always revolved around charging my clients post-project delivery. Freshbooks solved that for me, as I'm able to send payment reques
Pros
Saves me from day-to-day accounting trouble
Cons
I've had trouble trying to use it with Internet Explorer on desktop, switched to Chrome and it worked
Accounting & project management in one place
I own a small creative business. Our projects are usually long-term and it makes it a tad difficult to stay on track with payments along the way. What I love most about Freshbooks is that it offers a project management tool along with my accounting needs,
Pros
Great project management feature
Easy Vendor Management
I deal with multiple vendors daily and find Freshbooks to be of great help. I can pay, track expenses, request payments, and send invoices quickly and easily. It really saves a lot of time and had replaced many of my spreadsheets.
Support is a winner
I switched to Freshbooks from another service, and let me tell you - their support won my heart. Apart from serving me with the tools, I need to support my business (which is most important of course), I want to highlight their great service and support.
Pros
Great service and support
Cons
Many many features that sometimes confuse me, but I guess it is a plus for other people
Onboarding made easy
I recently started using FreshBooks and needed to further teach my staff how to manage it too. FreshBooks made it very easy to onboard, and provide tutorials for beginners as well, which I found highly helpful. Apart from that, my personal onboarding expe
Pros
Onboarding is easy due to the useful tutorials provided.
Cons
Still can't find any cons to date.
Straightforward Invoicing
Overall, it's easy to create invoices.
Pros
The customer status is a feature that helps my customers and me stay on top of payments.
Cons
My biggest obstacles while working with FreshBooks invoicing is not being able to do a partial refund or issue credit invoices.