About Melio

Category: AR/AP
In a nutshell, if you’re out for free software that will help you run your accounts payable and accounts receivable processes smoothly, then you might want to consider Melio Payments. It does not require any financial commitment, and you only need to pay a fee for credit card payment, which is standard practice across all platforms.

Company: Melio Payments

Melio is a SaaS company that started with a mission of democratizing payments.  Their flagship software plans to level the B2B commerce field and empower small businesses worldwide.

Accountant
2.9%
fee
per transaction
Business
2.9%
fee
per transaction

In-Depth Analysis

0 Overall
Price 5.0
Ease Of Use 4.5
Features & Functionality 4.0
Customer Support 4.0

Pros

  • Not setup or subscription charges
  • Efficiently manages cash flow
  • No file installation or download before use
  • Unlimited number of users

Cons

  • Limited integrations
  • Does not support foreign transactions and foreign currencies

Melio Comparisons

VS
VS
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Plans & Pricing

Melio payments feature two basic plans: Essentials (Business) and Essentials (Accountants). While the Business plan is ideal for small businesses, the Accountant plan is designed for accountants actively managing their clients’ cash flows.

Other Transactions

To facilitate bill payment between businesses, Melio Payments supports several transactions:

  • Sending checks: $0
  • ACH transfer and deposit: $0 
  • Payments with credit cards: 2.9% of transaction amount
  • Receiving payments made via credit card: $0
Accountant
2.9%
fee
per transaction
Get Started
FREE bank transfers
Business
2.9%
fee
per transaction
Get Started
FREE bank transfers

The Essentials (Business) Plan

This plan helps businesses to make and receive payments to and from their customers effortlessly. It requires a $0 subscription fee and allows users to run operations like check sending, credit card payments, and ACH and electronic funds transfers. For each sign-up, a business can have an unlimited number of users for this plan. However, credit card payments warrant a fee of 2.9% of the transaction amount.

The Essentials (Accountant) Plan

This plan is ideal for accountants and accounting firms dedicated to actively managing their clients’ payments. At a $0 sign-up and subscription fee, this plan makes the job of accountants more efficient by centralizing clients’ AP/AR operations and ensuring that each clients’ cash flow is aligned with their business policies.Under this plan, Accountants also have access to manage their teams, assign roles to members, and set up members’ permissions based on their roles. There is also live support for accountants who sign up for this Melio Payments plan.

Featured prices can be updated and free offers may include additional terms.
Ease of Use

Melio Payment is straightforward because it is a web-based solution, requiring no file downloads or installations. You do not also need to undergo any training to use this software as its interface is quite simple.
After signing up – at no cost – on Melio, all you need to do is to input your business details, as well as those of your vendors and customers. You can then proceed to fund your Melio account and then complete your payments in simple clicks. Being web-based, Melio can be accessed from both mobile and desktop platforms. It is supported on Android and iOS and can be used even while you’re on the go – provided you have internet and a web browser.

Customer Support

As a Melio Payments user, you also stand to enjoy a variety of support services from the Melio Group

Additional support includes:

Blog
Melio also publishes regular blogs to educate users on the different functions of the software.

Resource Center
There is also a resource center and a Covid-19 resource hub open for users to access.

Phone Support
Phone Support
Users can receive support via phone calls
Live Online Chat
Live Online Chat
Online support is also available via live chat
Email
Email
Users can mail their requests/complaints to Melio’s email
FAQ
FAQ
Informative help center is available to answer users’ questions
Features & Functionality
General Features

Seamless Payment Request

With Melio Payments, you can effortlessly send your payment requests and invoices to your customers. By importing your invoices or create your request via email, Melio forwards your request as timely as you desire.

Email Notifications to Customers

After sending your payment requests to your customers, you may need to remind them about your payment at a later time. Melio takes the responsibility of sending subtle and friendly emails to your customers to combat payment delays without putting any strain on your relationship with your customers.

Receive Payments

The fundamental function of Melio’s accounts receivable operations is to help you receive your payments without stress. You can obtain these payments via ACH transfers, bank deposits, or credit card transactions. However, your customers will be charged a small fee whenever they send you funds using their credit cards.

Features
  • 1099 Preparation
  • Accounts Payable
  • Accounts Receivable
  • ACH Payment Processing
  • Approval Process Control
  • Approval Workflow
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Bookkeeping Services Integration
  • Cash Management
  • Check Processing
  • Check Writing
  • Client Management
  • Contact Database
  • General Ledger
Advanced Features
Features
  • Financial Reporting
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Recurring Invoicing
  • Quotes/Estimates
Billing Features
Features
  • Hourly Billing
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Project Billing
  • Recurring/Subscription Billing
Tax Preparation
Features
  • Accountant-prep Friendly/Accessible
  • Manage Tax Calculations/Reporting
  • Tax Compliance
Add-Ons

Unfortunately, Melio Payments only supports integration with QuickBooks Online. But then, this integration is worth it, given that you don’t have to pay any subscription or sign-up fee. And for small businesses that are looking to sync their payment processes with QuickBooks, this software makes for a good bargain.
With this QuickBooks Online integration, even mid-sized businesses can use this software to reconcile their payments with other accounting operations easily.

Features
  • Payment Processing
  • Payroll Processing
  • Project Management
  • Time tracking
  • Third-party Integrations
Devices Supported
Features
  • Android
  • iPhone/iPad
  • Linux
  • Mac
  • Web-based
  • Windows
Pricing Model
Features
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription
Verdict

Melio Payment is a platform that offers basic financial operations at no cost. It is designed for small businesses and integrates with QuickBooks accounting software to bring mid-sized companies under its umbrella. With this software, you can conveniently perform your accounts payable and receivable operations as a business or an accounting firm. You can also foster the relationships between your vendors and the government, as Melio also includes features for 1099 forms.

In the long run, this software allows you the freedom you need to focus on other aspects of your business without neglecting your AP/AR processes. However, you will need to seek other solutions to handle accounting operations outside AP/AR.

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Murad Jaffery
Author: Murad Jaffery
Murad Jaffery is a chartered accountant specializing in the field of accounting and finance. He has been writing on these areas for nearly a decade, and is also an accounting tutor. He holds master’s degrees in accountancy and English literature. Murad enjoys traveling and reading.
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