About MightyCall CA

Category: VoIP
MightyCall is a powerful VoIP virtual phone system. It is equipped with some amazing features that include Business Hours Call Routing, Call Recording, Call Queue, CRM Integration, Zapier Integration, and even a lot more.

Company: MightyCall

Founded in 2010, MightyCall is a VoIP company that puts its customers first. Originally designed for call centers, MightyCall's powerful virtual telephone system has been adapted for SMBs to leverage such a powerful core, and our newest feature inclusions bring the service's capabilities closer to a CRM, all at an affordable price.

In-Depth Analysis

0 Overall
Price 5.0
Ease Of Use 4.0
Features 3.5
Support 4.5

Pros

  • Easy-to-use with a user-friendly interface
  • Excellent customer support
  • Answering phones anywhere on multiple devices

Cons

  • Don’t support incoming fax

MightyCall CA Comparisons

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Plans & Pricing

Every company wants a VoIP phone system whose prices are convenient and transparent. Three price plans include “Small Team,” “Business,” and “Enterprise.” MightyCall doesn’t charge a large lump sum for its price plans. Rather, the most critical features are included in each price plan. If you need additional features, such as adding an extra user or including more numbers, MightyCall will provide you with these features too for a specific amount. The following section will gain an insight into each price plan.

Small Teams
$9
/mo /user
Free trial
Business
$15
/mo /user
Free trial
Enterprise
$150
/mo
Flat Fee
30-day money-back guarantee

Small Team

The Small Team package charges you $9 per month per user. In addition to two toll-free or local numbers, the Small Team provides you with 1000 minutes and 1000 texts. Moreover, the company charges you an additional $10 for buying an extra number or international phone number.

Business

The Business price plan requires the company to pay $15 per month per user. Including all the features given in the Small Team, you will also get unlimited texts and minutes and various other essential features such as Voice Studio Recording, Presence Status, Call Recordings, Voice to Text, API, CRM Integration, Deskphones Support, Softphones Support, and High Priority Support. Furthermore, you need to pay $15 for an extra user.

Enterprise

There is no fixed price plan for the Enterprise package. Instead, prices are decided based on the specific features that you select for your business communications. All the features of the Small Team and Business price plans are included in the Enterprise package.

Ease of Use

MightyCall can easily be deployed and has a user-friendly interface. MightyCall is also a secured and fast VoIP phone system. You will be using an easy-to-use and intuitive call queue routing. The usage of this app is also simple and you don’t need any technical training. Moreover, MightyCall also allows you to easily find a toll-free vanity number.

Customer Support

MightyCall’s customer support is remarkable. MightyCall’s support team is always available to address customers’ queries. The official support section page incorporates a search bar that can help customers to type questions with regard to their problems.

24/7 Help & Support
24/7 Help & Support
There is 24/7 support available to all users.
Phone Support
Phone Support
Phone support available to all users, regardless of package.
Live Online Chat
Live Online Chat
There is a live chat
Email
Email
sales@mightycall.com
FAQ
FAQ
The FAQ covers basic and advanced software-related issues.
Blog
Blog
Blog available on the website.
Features & Functionality
General Features

MightyCall is a reliable and cost-effective virtual VoIP phone system that is equipped with features necessary for business communications. Empower your business with MightyCall’s amazing features. The next sections elaborate on some great features in this regard.

Auto Receptionist

Hiring additional staff to answer every inbound call is very expensive for business. Budget constraints companies are already looking for a cost-effective VoIP system. MightyCall’s Auto Receptionist help businesses to save budget by automatically answering multiple calls at once without the involvement of human being.

Business Hours Call Routing

Answering every business call is important. However, it may not be possible in every circumstance. For example, if you are out of the office or business hours have been put an end to, the important business call will be missing due to the absence of the required staff to respond to these calls. However, this problem can be resolved through MightyCall’s Business Hours Call Routing. With this feature, you can direct calls on your personal mobile device.

Business Contact Book

Everyone has contacts on his phone. Contacts are saved in different forms. Sometimes, contacts are stored as sticky notes or sometimes in the Notes Section. It is difficult to find and manage these disorganized contacts. This is the reason Business Contact Book comes into place. This feature collects all the scattered contact on your phone and stores them in one accessible location.

Conference Calling

MightyCall’s conference calls connect two or more participants over the internet rather than using a traditional carrier network. Instead of using Public Switched Telephone Network (PSTN), VoIP conference calling utilizes a VoIP phone line. You can easily add participants to the meeting.

Dial By Name

The number pad records letters of every single phone call. MightyCall’s Dial By Name feature uses these letters to allow callers when they first call in and need to be redirected to a disparate number, to punch in the name of the customer they’re endearing to reach. Doing so can help them to establish connectivity with that customer. In this way, callers don’t need to memorize 1,000 numbers. Instead, they just need to remember names. 

Features
  • Salesforce integration
  • Google integration
  • Office365 integration
  • Zendesk integration
  • Online Backup and Storage
  • Virtual phone numbers
  • International Telephone
  • Android APP Support
  • IOS App Support
  • Operator Services
  • Internet fax
  • Worldwide Service
Devices
Features
  • Use via computer
  • Use via cellphones
  • Use via phones
  • Use via mobile app
Calling
Features
  • Call holding
  • Call forwarding
  • Call Logs
  • Call Transfer
  • Call waiting
  • 3-Way-Calling
  • Call Blocking
  • Call 911
  • Call Queuing (ACD)
  • Caller ID
Advanced Calling
Features
  • SMS Messaging
  • Music on hold
  • Voicemail to email transcriptions
  • Follow me
  • Call Conferencing
  • Dial-by-name directory
  • Do Not Disturb (DND)
  • Push to Talk
  • Multiple Devices on One Extension
  • Mobile app calling
  • Virtual Receptionist
  • Multi-Line Hunt Groups
Verdict

MightyCall is a VoIP service provider in Canada that allows you to make and receive calls from anywhere. MightyCall doesn’t require software. The company offers flexible pricing and three price plans, all of which encompass 30-day refunds and are offered on a month-to-month basis.
In addition to several other prestigious awards, MightyCall has won the Company of the Year award in Telecommunications awarded by Gold 2020 STEVIE WINNER – International Business Awards. According to Mitch Rezman from windycityparrot.com, “When we drive out and about my wife can still take customer service calls, take orders, all while we are driving across Indiana. Having MightyCall has given us total freedom.

Fakhar Imam
Author: Fakhar Imam
Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.
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