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CRM

Compare different Customer relationship management tools, explore our in-depth reviews & informative articles, and choose the best solution for you.

Price - Starting from
Essentials
$25
/mo
30-day FREE trial
Price - Starting from
Growth
$15
/mo/user
21-Day Free Trial
Price - Starting from
Basic
$23
/mo/user
14-day FREE trial
Expert Rating
0.0
Price
5.0
Ease Of Use
4.5
Features
5.0
Support
4.0
Performance
5.0
Expert Rating
0.0
Price
5.0
Ease Of Use
4.5
Features
4.0
Support
5.0
Performance
4.0
Expert Rating
0.0
Price
5.0
Ease Of Use
5.0
Features
4.0
Support
4.0
Performance
4.0
Expert Pros
One-stop solution for sales, marketing, and customer service
Very flexible and highly customizable CRM system
Offers multiple support channels
Scalable pricing model
Expert Pros
User-friendly design
Freddy AI Insights
Reliable customer support
Effective workflow templates
Expert Pros
Google chrome extension
User-friendly interface
Diverse support options
Explicit product tours
Expert Cons
Deployment can be difficult and time-consuming
Not a very user-friendly interface
Expert Cons
Slow page loading
Poor collaboration tools
Expert Cons
Inflexible tool
Confusing email tracking
Expert Verdict

If you’re particular about intuitive user interfaces, Salesforce might not be the best choice for you. However, it offers features and functionalities that you can’t find anywhere else. So, if that’s something you can trade for eye-pleasing UI, Salesforce would be an exceptional tool to add to your business.

Catering to both startups and scaling businesses, Salesforce is built with all businesses in mind. So, you can jump on the Essentials for only $25/mo and upgrade to other plans as your team grows. Overall, it is an excellent tool. And by simply using it, you could save yourself from needing several other marketing and sales tools.

Expert Verdict

Having a 360-degree view of your customer interactions helps you close deals faster and provides precise data to boost revenue. Freshsales allows businesses to narrow their sales process and automate tasks to create more time for other important business activities. This software has a free version to leverage to access basic tools that’ll help you track customer data. However, to fully maximize the benefits of this tool, you might have to upgrade to premium, especially after getting a feel of its potential during the 21-day free trial.

Setting up a Freshsales account is seamless. However, some essential features are difficult to find, like the automation feature, the AI-powered insights, and the Kanban software. If you’re unfamiliar with CRM tools, you can miss this aspect. Generally, Freshsales provides an impressive user experience and makes using CRM tools fun, especially with the interesting copy that greets you as you open every page.

Expert Verdict

Copper CRM is better suited for businesses that rely heavily on Google workspace to perform most of their business operations. It might not be a great fit if you’re looking for more advanced features. However, if you value simplicity in organizing customer data instead of dealing with complex processes, you can settle for Copper because of its user-friendly design.

It is important to note that this CRM software has no free version; after the 14 days free trial, users must upgrade to a paid version billed annually. Since the pricing plan is billed per user, it can get quite expensive for a large team. However, it has decent features that cover integrations, automation, effective management, customization, and email marketing.

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Top Positive User Review
51-200 employees
Used for: 6-12 months
22 Mar - 2021
Freshworks is reliable and efficient!
This is a powerful software that offers many helpful features. Freshworks has created a greater flow of productivity, regardless of who is using it in the team
Top Positive User Review
11-50 employees
Used for: 6-12 months
03 Apr - 2021
A true lifesaver
If you want to spend less time organizing your data and more time using it to close deals and contracts then Copper may be the perfect tool
Like:
  • - It was so easy to set up that we went live the same day
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Quote Management
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Email Tracking
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Sales Pipeline Automation
Sales Forecasting Automation
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Email Tracking
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Lead Scoring
Automation
Automated Reports
Sales Pipeline Automation
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
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