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CRM

Compare different Customer relationship management tools, explore our in-depth reviews & informative articles, and choose the best solution for you.

Price - Starting from
1,000 Contacts
$449
/mo
Price - Starting from
Pro
$149
/mo
14-day FREE trial
Price - Starting from
Essentials
$29
/mo
14-day FREE trial
Expert Rating
0.0
Price
4.0
Ease Of Use
3.5
Features
5.0
Support
2.5
Performance
4.0
Expert Rating
0.0
Price
3.5
Ease Of Use
4.5
Features
5.0
Support
3.5
Expert Rating
0.0
Price
5.0
Ease Of Use
5.0
Features
5.0
Support
4.0
Performance
3.5
Expert Pros
Intuitive design
Free demo is available
Numerous workflow templates
Flexible tool
Expert Pros
Impressive sales and marketing automation
Suitable for e-commerce businesses
AI Copy generator
Customizable email templates
Expert Pros
Intuitive design
Mobile and desktop version
Reliable customer support
Numerous workflow templates
Expert Cons
No free plan/trial
Difficulty to sign up
No human live chat
Expert Cons
This CRM tool is expensive
Difficult to access free trial
Expert Cons
Enables payment integration with limited payment gateways
Live support is automated and run by chatbots
Expert Verdict

Businesses of all sizes require an effective CRM tool that will streamline their entire lead generation, sales, and marketing activities. Sharpspring does these quite well.

Considering the pricing, however, I consider it somewhat far-fetched for small businesses to pay that high for a CRM tool when there are far more cost-efficient options in the market.

Pricing aside, SharpSpring could use some improvement in its customer service department as well. For business owners that can figure out tech software on their own and are comfortable investing that much in a CRM tool, SharpSpring may be a pretty good buy. But, the lack of a free trial makes it a somewhat risky investment.

Expert Verdict

When compared with its counterparts, Keap CRM is quite pricey, which is a major turnoff for most small businesses with a decent budget. It is somewhat ironic that this company serves small businesses but fails to provide a pricing plan that accommodates them, and it also has no free version.

However, if you’re interested in using CRM software that covers all your essential needs, Keap offers these features with adequate resources to leverage them. Also, there’s a learning curve to using this software, and if you’re unfamiliar with the tool, it is advisable for you to take some of the product training.

Ultimately, it is difficult to overlook the powerful features Keap has, especially the advanced automation, email marketing, business line, and e-commerce functionalities built to benefit business owners.

Expert Verdict

If you need dependable and sophisticated CRM software, Vcita is a worthy option. It offers one of the best platforms for service providers and small business owners to streamline their workflows.

The tool offers an affordable and flexible pricing plan, client relationship management, collaboration and integration tools. In addition, it comes with a free trial plan for 14 days to familiarize yourself with its functions. Although the live support is via chatbot and might not be conversational, there are other support features such as email and phone support to lodge and resolve complaints.

Vcita offers resources that help you navigate the platform seamlessly. Once familiar with how the features work, you can import contacts in bulk and customize your dashboard.

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User Rating
0.0
5
1 Users
(1)
4
2 Users
(2)
3
0 Users
(0)
2
1 Users
(1)
1
0 Users
(0)
Top Positive User Review
51-200 employees
Used for: 1-2 years
16 Feb - 2021
Terrific for service businesses
We use it as our CRM and hold all of our customer information there and it’s easy to access it, send emails, schedule appointments, and everything in between. It now forms the core of our business processes.
Like:
  • - Each service has a link so we can send that directly to clients for booking
  • - Accepts multiple types of payment
Top Negative User Review
1-10 employees
Used for: 6-12 months
31 Mar - 2021
Great features but equally great glitches
I use it on my website so it is easy for clients to book meetings and let me automate the backend procedures. Before Vcita, everything was done manually.
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Account Management
Mobile App
Integrations
Email
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Customer Contact Management
Sales Opportunity
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Customer Contact Management
Sales Opportunity
Quote Management
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Automated Emails
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Customer Contact Management
Sales Opportunity
Quote Management
Lead Scoring
Automation
Marketing Automation
Sales Pipeline Automation
Automated Emails
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Phone Support
Email
Video Tutorials
FAQ
Blog
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