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CRM

Compare different Customer relationship management tools, explore our in-depth reviews & informative articles, and choose the best solution for you.

Price - Starting from
Plus
Custom
Price - Starting from
Team
$19
/mo/user
14-Day Free Trial
Price - Starting from
Essentials
$29
/mo
14-day FREE trial
Expert Rating
0.0
Price
3.0
Ease Of Use
4.0
Features
4.5
Support
4.5
Expert Rating
0.0
Price
4.5
Ease Of Use
5.0
Features
5.0
Support
4.5
Performance
5.0
Expert Rating
0.0
Price
5.0
Ease Of Use
5.0
Features
5.0
Support
4.0
Performance
3.5
Expert Pros
Robust and comprehensive system
Automated campaign features
Friendly and intuitive user interface
Reliable customer support
Expert Pros
Customizable features
User-friendly platform
Large database for prospecting
Sales forecasting features
Expert Pros
Intuitive design
Mobile and desktop version
Reliable customer support
Numerous workflow templates
Expert Cons
Complex access to free trial
Expert Cons
No free version
Expert Cons
Enables payment integration with limited payment gateways
Live support is automated and run by chatbots
Expert Verdict

The growth of every organization pivots towards the strength of its customer relationship, therefore no amount of investment made towards this end is too much. Thryv CRM tool includes a plethora of features, necessary to nurture and improve the customer relationship of SMBs, especially small businesses. 

It is regarded as a complete CRM tool, in the sense that it includes everything necessary to make customer relationships work. Thryv makes sure customers are served right, by offering a personalized CRM setup based on their business needs; this attracts different pricing schemes. In each free trial, Thryv enables users to benefit from some features for 14 days before the paid subscription starts to count, however, no user enjoys this privilege without subscribing to a plan.

Though Thryv looks like a complete package for SMBs, I believe they need to be a little more flexible with their pricing and, if possible, offer a Free Plan to users.

Expert Verdict

Conversations play a major role in building strong customer relationships, and Zendesk makes that achievable with its intuitive platform and ample support resources to help users navigate through effectively.

With the 14 days free trial, you can access numerous tools to help you produce better results in your business. There are enviable features that this software possesses, including automation, integrations, management, and reporting tools that help you provide excellent services to your customers.

Finding your way around this application is easy, and the company meets you at every juncture to ensure you’re not stranded. It is a great product for both startups and established businesses, regardless of the size and industry. Most of all, the features offered provide great value for the price.

Expert Verdict

If you need dependable and sophisticated CRM software, Vcita is a worthy option. It offers one of the best platforms for service providers and small business owners to streamline their workflows.

The tool offers an affordable and flexible pricing plan, client relationship management, collaboration and integration tools. In addition, it comes with a free trial plan for 14 days to familiarize yourself with its functions. Although the live support is via chatbot and might not be conversational, there are other support features such as email and phone support to lodge and resolve complaints.

Vcita offers resources that help you navigate the platform seamlessly. Once familiar with how the features work, you can import contacts in bulk and customize your dashboard.

User Rating
0.0
5
2 Users
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4
0 Users
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3
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2
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1
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Top Positive User Review
11-50 employees
Used for: 6-12 months
07 May - 2022
I really enjoy the Thryv platform.
Using this tool, our business can link concisely with customers and sales programs. Sales, marketing, customer service, and technical support functions are organized, automated, and synchronized through Thryv
Top Positive User Review
51-200 employees
Used for: 1-2 years
16 Feb - 2021
Terrific for service businesses
We use it as our CRM and hold all of our customer information there and it’s easy to access it, send emails, schedule appointments, and everything in between. It now forms the core of our business processes.
Like:
  • - Each service has a link so we can send that directly to clients for booking
  • - Accepts multiple types of payment
Top Negative User Review
1-10 employees
Used for: 6-12 months
31 Mar - 2021
Great features but equally great glitches
I use it on my website so it is easy for clients to book meetings and let me automate the backend procedures. Before Vcita, everything was done manually.
General Features
Dashboards
Reporting
Marketing Analytics
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Schedule Emails
Sales
Customer Contact Management
Quote Management
Automation
Marketing Automation
Sales Pipeline Automation
Automated Emails
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Account Management
Collaborative Data
Mobile App
Integrations
Email
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Customer Contact Management
Sales Opportunity
Quote Management
Lead Scoring
Automation
Marketing Automation
Sales Pipeline Automation
Automated Emails
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Phone Support
Email
Video Tutorials
FAQ
Blog
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