How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
Supports fewer integrations than other CRM apps in its class
Some businesses will need to upgrade to store more contacts
You’re billed per user; so the investment can add up fast for a large team
Continue to in-depth analysis
If you want an affordable, lightweight CRM with many advanced features, Freshsales may be the right choice. The platform has a decent number of third-party app integrations, and the REST (representational state transfer) API support is great. You can connect Freshsales CRM with many popular apps.
The developers of Freshsales CRM have done a fine job making the software easy to use. Even for absolute CRM beginners, there’s no steep learning curve. Navigation is straightforward, and if you ever get stuck, there's plenty of helpful resources to use. The pricing tiers are sensible, and having an AI assistant is a nice bonus. All in all, Freshsales CRM is worth checking out.
Since implementing this CRM solution into our business, our lead conversions have rapidly increased. Amazing integrations and tools to stay organized
Very helpful customer support team. Smooth UX as well, which is good for my staff since they are more inclined to use it now
Lacks some features that larger companies may need
Used for: 1-2 years
13 Jan - 2021
Ecstatic about this CRM
Wow, so happy I found this crm software. Freshworks has brought my business to a more organized and structured place.
Love the VOIP feature. Competitive fair pricing. Easy to use the software.
Used for: 2+ years
17 Jan - 2021
Super happy with Freshworks
I've been searching for the right crm software for some time now. This solution stood out to me, has everything I've been looking for. & I was not disappointed. It's been a great experience so far. The customization is wonderful and the ability to track c
Synchronizes with Freshdesk which makes post-sales communication and customer success straightforward and hassle-free.
Complicated to gain a grasp on everything this crm is capable of.