Pipedrive
Overall Rating 
4.4 /5.0
How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
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In-Depth Analysis Summary
Price
Ease Of Use
Features
Help And Support
Pros
- Incredible visualizations
- Extremely easy to use
- 300+ app integrations
- Responsive customer support
Cons
- No unique features
- Accessing reports is costly
Continue to in-depth analysis
Overall, Pipedrive is a great CRM system. While it doesn’t offer any unique functionality, it organizes all the work extremely well. This makes using the tool incredibly easy, and actually fun, an aspect that can’t be said for most other tools, and shouldn’t be taken lightly. Furthermore, the fact that you can get access to most of the features with just the Advanced plan makes it a great deal for small businesses.
Overall Reviews
User Reviews
J
Jane L
11-50 employees
Used for: 1-2 years
23 Feb - 2021
The best out there
This is one of my favorite CRMs and I happily recommend it to all of my clients. Yes, it has many useful features but I like it so much because it has many third-party integrations.
Pros
- It has a simple UI that lets me focus on work
- Pipedrive is very customizable
- Custom dashboards possible to show the most important information first
S
Sharon G
02-10 employees
Used for: Less than 6 months
05 Feb - 2021
Awesome for beginners
Pipedrive is a cheaper alternative to tools like Salesforce but that does not mean it is not a good tool. The interface is easy to learn and you can customize it to match your workflow.
R
Robert W
02-10 employees
Used for: Less than 6 months
17 Mar - 2021
1
It just works
It’s really easy to use and my new team members only need a day or two to get up and running with the system.
Pros
- Easy to manage multiple pipelines for the different sales projects in an organization
- Email templates with personalization fields have made it so much easier to send quality emails to every client
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