How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
Limited functionality compared to dedicated CRM tools
Continue to in-depth analysis
Overall the CRM feature of SharpSpring marketing automation tool is well-rounded with enough detail and information to utilize it without having to buy separate CRM software licenses. However, considering the amount of functionality and price, if you’re looking for a dedicated CRM tool with maximum amount of detail and customization options tailored to your business size, you may want to look elsewhere.