How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
It doesn’t have a native SMS marketing integration
Email and landing page customization is basic
Limited functionality compared to dedicated CRM tools
Difficult to onboard without dedicated assistance
Continue to in-depth analysis
SharpSpring has grown from a simple CRM to a robust marketing and sales automation platform that caters to small and medium businesses as well as agencies. It does a good job of creating simple tools for its customers but the expansiveness of the platform can be daunting. You’re able to create landing pages, email marketing campaigns, automated workflows, sales pipelines, lead scoring, blogs and websites, retargeting ads, and even manage social media. It’s truly a one-stop marketing and sales platform.
It’s a bit pricier right out the gate than many other CRM but it doesn’t limit you based on the number of users you have. Instead, it focuses on the number of contacts managed in the CRM. This works well for some customers and not others. In the end, the solid features, responsive support, and constant innovation make SharpSpring a CRM worth paying attention to.