Company: vCita
Vcita is a business management software specifically tailored towards service-providing companies.
Starting from: $29/mo
In-Depth Analysis Summary
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  • Great for small teams
  • Excellent communication features
  • Incredibly easy to use
  • No sales pipeline
  • No reporting
Continue to in-depth analysis

Overall, Vcita is a great business management tool. However, because the CRM is an integral part of the software, it doesn’t offer much functionally, unlike some dedicated CRM providers on the market. The absence of reporting features and a visual sales pipeline makes Vcita CRM less competitive. We’d recommend considering Vcita only if you’re a small service provider brand looking to enhance client communications and improve customer service.

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Overall Reviews
User Reviews
Timothy J
11-50 employees
Used for: 1-2 years
15 Feb - 2021

Valuable for the price

We are a team of five and use it for appointment booking and managing our contacts because many people like to book online directly.

Kyle R
51-200 employees
Used for: 6-12 months
29 Mar - 2021

Love the website communication tools

It’s a great tool to get in touch with prospects while they are on our website. Installation was easy and it has had a big impact on our close rate on new clients.


- It was easy to implement on our website and managing contacts is also straightforward
- Managing communication between individual clients also a breeze

Corbin B
02-10 employees
Used for: 6-12 months
31 Mar - 2021

Great features but equally great glitches

I use it on my website so it is easy for clients to book meetings and let me automate the backend procedures. Before Vcita, everything was done manually.