How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
Overall, Vcita is a great business management tool. However, because the CRM is an integral part of the software, it doesn’t offer much functionally, unlike some dedicated CRM providers on the market. The absence of reporting features and a visual sales pipeline makes Vcita CRM less competitive. We’d recommend considering Vcita only if you’re a small service provider brand looking to enhance client communications and improve customer service.