SendinBlue
Overall Rating 
4.4 /5.0
How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
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In-Depth Analysis Summary
Price
Ease Of Use
Features
Help And Support
Pros
- It allows for unlimited contacts or subscribers
- It features some good CRM capabilities
- The solution is quite affordable
- The platform has impressive automation features
Cons
- Company can’t be reached by phone
- Statistics view could use some enhancements
- Plans can be misleading if you don’t ‘calculate your price’
Continue to in-depth analysis
SendinBlue understands email marketing. They’ve built a versatile all-in-one email marketing solution with a clean interface and innovative features. Features like CRM, automaton, SMS texting, and other remarkable tools make it ideal for almost any business. Not to mention that the price point is sound, and they offer a generous free package. One drawback is the lack of a direct line to customer support via phone or live chat. Most email marketing software companies have at least one of those. However, even though SendinBlue only offers email support, it has plenty of support resources to help users. You'll find answers to most questions at its help center. Overall, SendinBlue is an impressive platform that’s worth giving a shot.
Overall Reviews
User Reviews
E
Eric A
11-50 employees
Used for: 6-12 months
27 Jan - 2021
It delivers great value
I have set up Sendinblue for my business and signup dozens of my clients. They have no complaints because it is packed full of value.
Pros
- Low cost
- Unlimited contacts
- Lot of automation features comparable to competitors that charge more than twice as much
- The APIs are easy to work with
Cons
Limited to 300 emails a day on the free plan
J
Jack S
11-50 employees
Used for: 1-2 years
12 Jan - 2021
SendinBlue is Incredible
I’m able to automate so much of my work thanks to Sendinblue. The API is easy to understand and makes it possible to send out transactional emails without a high price tag.
Cons
It gets slow at times
R
Ralph K
51-200 employees
Used for: 6-12 months
07 Apr - 2021
Superb value for money
I’ve been doing email marketing for years and have used most of the tools out there. Usually, to switch from a basic tool like Mailchimp to something more robust you’re looking at paying hundreds or thousands a month. Sendinblue offers tons of automation
Pros
- Great webpage tracking
- Lead scoring is simple and effective
- Fantastic contact management and segmentation