"A trusted growth partner to millions of everyday entrepreneurs."
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0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Free SSL certificate when purchasing a hosting plan
  • Free domain is also included with hosting plans
  • Unlimited storage and unmetered bandwidth on most plans
  • 1-click installation for 100+ applications
Cons
  • More expensive than comparable web hosting services
  • Many instances of the hosting service being slow
Company Background

GoDaddy was founded in 1997 by Bob Parsons as a simple domain registrar. As the internet grew, so did its product offering. Today, it offers a wide range of products such as domain registration, website hosting, and security services for brands of all sizes but especially small and medium businesses.

Plans & Pricing

GoDaddy has simple pricing that’s divided based on the features you have access to and the usage limits. There are multiple types of hosting but this review focuses on the shared hosting plans.

The GoDaddy pricing plans are more expensive than what other shared hosting companies are offering. It does offer unlimited usage for many of the services but they’re by an acceptable use policy so it’s important to understand how much bandwidth you really get.

Economy
$5.99/mo
Deluxe
$7.99/mo
Ultimate
$12.99/mo
Maximum
$19.99/mo

Economy

The entry-level plan is $5.99 per month for the first term then increases to $8.99 per month. This plan is ideal for a single small website and comes with 100GB of storage, unmetered bandwidth, up to 10 databases, and a free domain.

Deluxe

The second plan starts at $7.99 per month then goes to $11.99 per month after the first term. It builds on the first plan by offering unlimited storage and websites, 25 databases, and unlimited subdomains.

Ultimate

The Ultimate plan starts at $12.99 per month then increases to $16.99 per month after the first term. It offers unlimited usage, increased processing power, 2 CPUs, 1GB RAM, and a free SSL certificate for the first year.

Maximum

The largest plan starts at $19.99 per month then goes to $24.99 per month after the first term. It has similar features to the Ultimate plan but provides even more processing power, 2GB RAM, and an unlimited SSL certificate.

Features & Functionality
General Features

GoDaddy hosting has most of the standard features you’d expect from a mature hosting brand. These features include SSH, Htaccess, SSL certificates, etc. It also provides a few more customized features that give you an edge when hosting with the company.

Payments platform

It has a custom payments tool called Poynt that’s pre-activated when you set up your hosting. It’s an integration for WooCommerce stores that allows you to collect all major credit card and debit cards online. It charges 2.9% plus $0.30 per transaction and settles payments in your bank account the next day.

Statistics dashboard

Instead of fumbling around in the dark trying to figure out if you’ve met or exceeded your usage limits, GoDaddy provides a clear statistics dashboard. You can see your CPU usage, I/O, file usage, etc. so if anything needs to be pared back, you’ll be the first to know.

One-click app installation

It offers well over 100 applications such as WordPress, Drupal, and Joomla that can be installed with a single click. This reduces the burden of technical experience and lets you launch your website even faster.

Password protected directories

When you’re sharing a hosting account with a team, not everyone needs to have access to every single file or directory. GoDaddy makes it simple to password protect important files so only specific people have access to it. This adds another layer of security to your hosting account so you can rest easy.

Control panel

Like many other hosting companies, GoDaddy provides the popular cPanel for customers to manage their websites and hosting services. Within cPanel, users can install software, add websites, manage DNS, and much more.  If you want to manage your account, it has a custom interface that gives you access to plan details and the ability to upgrade, downgrade, or cancel subscriptions.

Features
  • Website Builder
  • Shared Hosting
  • Cloud hosting
  • Reseller Hosting
  • Dedicated Hosting
  • VPS Hosting
  • WordPress Hosting
  • Linux Servers
  • Windows servers
  • Unmetered SSD storage
  • Unlimited Transfers
  • Email Access
  • Control Panel
  • Free SSL Certificate
  • Free Backups
  • 1-Click App Installs
  • Free Domain Registration
  • PCI Compliance
  • GIT
  • SSH Access
  • Site Statistics
  • Log Files
Advanced Features
Features
  • File Manager
  • Custom Cron Jobs
  • Raw Access Logs
  • Script Library
  • Customizable Error Pages
Email
Features
  • Autoresponder
  • Cron Jobs
  • Spam Filters
  • Unlimited Mailboxes
Access
Features
  • Hypertext Access
  • Unlimited FTP Accounts
  • Anonymous FTP
Marketing Tools
Features
  • Advertising credits
  • Mailing lists
  • Search engine Submission
Ease of Use

GoDaddy is an expansive platform that combines multiple services into one. Because of this, it can be difficult for new users to master every aspect. When it comes to web hosting, it’s straightforward because it has adopted cPanel which most shared web hosting services also use. With that being said, new users may still find cPanel difficult to use but there is a lot of help documentation and video training available to make it simpler.

Customer Support

GoDaddy has well-developed support channels which include phone, email, and live chat. If you don’t want to talk to an individual, you can tap into the knowledgebase and video tutorials which span almost every aspect of GoDaddy’s services. The support reps are knowledgeable but you may have to navigate around the occasional upsell – especially when you call in for help.

Additional support includes:

Community forum

An active community forum is maintained by the company.

Blog

The GoDaddy blog focuses on company news, customer highlights, and business tips.

24/7 Help & Support
24/7 Help & Support
It offers 24/7 support for all customers via multiple channels.
Phone Support
Phone Support
Phone support is available 24/7.
Live Online Chat
Live Online Chat
Live chat is also available 24/7 for customers.
Email
Email
There is an option for all users to email the support team.
Video Tutorials
Video Tutorials
Video tutorials available on YouTube and official support website
FAQ
FAQ
Multiple FAQs and a detailed knowledge base is available.
Final Word

GoDaddy is an established internet company that’s been around for well over twenty years. During that time it has expanded its service offering to include domain registration, website hosting, SSL certificate, email hosting, and so much more. 20 million customers have chosen GoDaddy because it provides many tools and features essential to their growth. FTP access, 24/7 customer support, unlimited storage, unmetered bandwidth, are just a few of the features provided to customers. GoDaddy has had many growing pains over the years. Though it has moved beyond some, there are still a few that persist. These include generally slower hosting, regular upsells, and a more expensive price tag. If these things aren’t deal-breakers then GoDaddy’s well-developed infrastructure, unlimited usage limits, and wide range of features can be a great benefit to small and medium businesses.

Daniel Ndukwu
Author: Daniel Ndukwu
Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.