"IONOS gives you 99.9% uptime, DDoS protection, and all the features to make your website a hit — no matter your business."
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Pros
  • Free domain when you register
  • Among the cheapest hosting providers available
  • Outstanding uptime with little if any downtime
  • 1-click software installation
Cons
  • The admin area is different and can take time to learn
  • Can only use the SSL provided by the company
Company Background

IONOS by 1&1 is a long-standing player in the web hosting industry. Founded in 1988 with a simple focus as a hosting company, it has grown into a suite of tools to help brands get online and get found. It currently has well over eight million small business, freelance, and medium business customers.

Plans & Pricing

IONOS has three core pricing plans for its shared hosting. They’re divided based on the amount of power the CPUs have and the features available.

The IONOS hosting plans are fairly priced and are among the most inexpensive web hosting packages available. The first year of the Business plan is a steal for what it offers.

Essential
$4/mo
Business
$0.50/mo
Expert
$8/mo

Essential

The entry-level plan is $4/m for the first year then increases to $6/m. It comes with 10GB of site storage, professional email, one year of free domain registration, and basic CPU resources which supports up to 50 visitors/m.

Business

The Business plan builds on the Essential plan but is only $0.50 per month for the first year then increases to $10/month. It comes with unlimited site storage, unlimited websites, and an enhanced CPU that can support up to 200 visitors a minute.

Expert

The Expert plan is $8/m for the first year then increases to $16/m. It also has unlimited storage and websites while adding malware scanning and a CDN. The CPU resources are optimized to support up to 500 visitors a minute.

Features & Functionality
General Features

The IONOS hosting has the tools and functionality you’d expect from a mature website builder. It provides email accounts, a free domain, and optimizes the CPUs on your plan for fast loading and optimal resource allocation.

Extended PHP Support

PHP is a long-running web development language that has many versions. IONOS supports versions all the way back to 4.0 so you won’t be forced to upgrade before you’re ready or change legacy applications because you’ve chosen to use IONOS.

Automated backups

Store up to 6 days of backups within your IONOS account. If something goes wrong or you’d like to revert to a previous version, just locate the right backup and restore the entire website to that point.

CDN

The closer the data center is to the person loading the website, the faster it’ll render for them. IONOS has 60 data centers all over the world and uses state-of-the-art content delivery network algorithms to ensure websites are served from the optimal location.

One-click app installation

There are many common scripts and content management systems like Joomla, Drupal, WordPress, etc. with IONOS, it’s possible to install these on your hosting environment with a single click.

Reliability

IONOS guarantees 99.9% uptime for all of its customers. The only meaningful downtime comes from technical upgrades that you’ll be notified of beforehand. Even in these rare instances, it staggers the upgrade rollout so there’s little to no downtime.

Control panel

IONOS doesn’t use the standard cPanel that most hosting companies have adopted. Instead, it uses a custom-built solution with a unique interface and functions. This may take some getting used to if you’re coming from cPanel but it straightforward once you get the hang of it. The good news is that it’s clearly labeled and the most important options are clearly displayed so you can get in and out quickly.

Features
  • Website Builder
  • Shared Hosting
  • Cloud hosting
  • Reseller Hosting
  • Dedicated Hosting
  • VPS Hosting
  • WordPress Hosting
  • Linux Servers
  • Windows servers
  • Unmetered SSD storage
  • Unlimited Transfers
  • Email Access
  • Control Panel
  • Free SSL Certificate
  • Free Backups
  • 1-Click App Installs
  • Free Domain Registration
  • PCI Compliance
  • GIT
  • SSH Access
  • Site Statistics
  • Log Files
Advanced Features
Features
  • File Manager
  • Custom Cron Jobs
  • Raw Access Logs
  • Script Library
  • Customizable Error Pages
Email
Features
  • Autoresponder
  • Cron Jobs
  • Spam Filters
  • Unlimited Mailboxes
Access
Features
  • Hypertext Access
  • Unlimited FTP Accounts
  • Anonymous FTP
Marketing Tools
Features
  • Advertising credits
  • Mailing lists
  • Search engine Submission
Ease of Use

The IONOS website hosting platform, as mentioned earlier, is different from what you’ll get from other hosts. This can be overwhelming at first but once used to it, many users mention that it’s easy enough to use.
The menus and options are clearly labeled and it has a one-click installer for the most popular software and like WordPress and Joomla. It also has a website builder with a drag-and-drop builder that snaps elements into place. The templates are simple enough so you should be able to get a decent website in a matter of hours.

Customer Support

There are multiple ways to get support from IONOS which includes knowledgebase articles and live support rep. The support reps are usually knowledgeable and will help you solve the majority of problems with one conversation.

Additional customer support:
Blog
The blog focuses on IONOS news, marketing tips, and product tutorials.

Phone Support
Phone Support
Phone support is available 24/7 with a support pin
Live Online Chat
Live Online Chat
Live chat is available between 8AM and 8PM EST time
Email
Email
Available 24/7, response time is less than 24 hours
Video Tutorials
Video Tutorials
Multiple video tutorials on YouTube and the official support webs
FAQ
FAQ
FAQs and a detailed knowledgebase are available
Final Word

IONOS is an established web hosting company that offers most of the features you’d expect from a brand that’s been in the space for so long. A solid CDN, easy application installation, automated backups, a free domain, and PHP support are just a few of the things it offers. Of course, there are some areas it falls short. The admin interface can be jarring for new users and takes some getting used to. It also forces customers to use SSLs that it provides. If these aren’t a big deal for you then the 24/7 customer support will guide you through any issues and you can get started for as little as $1/m.

Daniel Ndukwu
Author: Daniel Ndukwu
Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.