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Emily F
02-10 employees
Used for: 6-12 months
05 Jul - 2021

Solid Hosting Platform

The support staff at WP Engine are simply the best. Most of the time, I only have to wait 5 minutes or less to speak to a customer service agent, and the answer to my question is answered in 9/10 instances. It is rare that my ticket needs to be escalated, and all responses are received within an hour or two of me submitting it. Depending on the complexity of the issue, we can usually resolve it within several hours.

C
Chelsea F
02-10 employees
Used for: 1-2 years
05 Jul - 2021

Leaders in the hosting industry for a reason

The simplicity of WP Engine's interface is one of its strongest features. With the WP Engine installation and management tools, we can import our WordPress websites rather quickly and also create new websites from scratch. The WP Engine system simplifies updating our WordPress core files compared to updating through package downloads. It is nice to be able to get updates about how our account is being used and secured through regular updates.

Cons

It is true that WP Engine's pricing is higher than many of the basic level plans.

M
Maggie K
02-10 employees
Used for: 1-2 years
09 Sep - 2021

Top class wordpress hosting!

Whenever you need help, their chat support is available at all times. A number of their technicians provide troubleshooting and identifying assistance. The hosting service is overall very good - stable, reliable, and secure.