"Onpay helps save time and avoid HR headaches"
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • All-in-one package
  • Competitive pricing plan
  • Plenty of useful 3rd-party integrations
  • Numerous templates and guides
Cons
  • No 24/7 support
Company Background

OnPay offers a collection of HR software to help people to be able to spend more time focusing on their actual business rather than spending a huge amount of time on back-office activities. You are able to empower employees to do more, as well as simply all of your HR processes and automate your taxes.

This solution is cloud-based and has a lot of integration capabilities with leading third-party software. This review will highlight all of the major strengths and weaknesses of using OnPay HR software, which has been on the market since 2007 and serves 50 states.

Plans & Pricing

OnPay covers everything you need in a single package. This means that you can look after all of your HR and payroll needs with the same account and pricing plan. Currently, it will cost you $36 as a base price each month for this plan. You also need to pay $4 per employee you pay each month.

This is one of the best-priced HR software offerings on the market today. You will also be able to demo out the software, as well as get your first month free. This is an ideal package as there are no hidden fees, you get access to the full suite of useful software and resources, as well as an easy setup process.

 

Basic
$36/mo
$4/mo/user
30-day FREE trial
Features & Functionality
General Features

There are a number of very good features associated with the OnPay HR software offering. As well as the simple all-in-one offering, there are numerous functionalities that will make your life a whole lot easier as a business owner or HR professional. Here are a few of the standout aspects:

All-In-One

A lot of companies require you to use separate plans in order to get access to both payroll and HR. This often leads to the costs each month adding up significantly. With OnPay, everything is covered under the same plan. This means that you are getting the most efficient package possible.

Everything integrates nicely with each other and you will be limiting the risk that errors will occur when transferring data. The cloud-based system also allows you to keep everything in one place without having to take up a lot of storage space.

Self-Service Capabilities

One of the key aspects of this offering sees you people able to empower your employees to do more when it comes to HR processes. Both full-time employees and contractors are able to easily access their own individual OnPay accounts.

This allows them to update their personal information, put in a request for some time off, as well as getting access to important documents and their pay stubs. This eliminates the time your HR team would usually spend having to manually respond to a lot of these requests.

Seamless Compliance

One of the most important aspects of HR and payroll is making sure that you are fully compliant. With changing rules and regulations, particularly if you are dealing with workers in different states, it is important that you have the capabilities to stay on top of everything.

With OnPay, there are regular compliance audits to make sure that your employees complete all key requests, such as signing recent HR documents or that they have fully completed their onboarding. There is also a free HR resources library that contains guides on all aspects of HR processes, including compliance checks.

Integrations & Add-Ons

OnPay has an all-in-one product plan, which means that there are not really any major add-ons available. In terms of integrations. OnPay will support a lot of the major third-party software offerings. This including accounting software like Xero, FreshBooks, and QuickBooks. You also can integrate popular software for time tracking, retirement, HR, compliance, and an array of business tools.

Features
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
Attendance Tracking
Features
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
Applicant Tracking
Features
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Resume Search
  • Self Service Portal
  • Workflow Management
Taxes
Features
  • Auto Tax Payment
  • Tax Calculation
  • Tax Filing
Training
Features
  • In-Person
  • Live Online
  • Webinars
  • Documentation
Pricing Model
Features
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription
Deployment
Features
  • Android
  • Mac
  • Chromebook
  • Cloud, SaaS, Web-Based
  • Ipad
  • iPhone
  • Linux
  • On-Premise - Linux
  • On-Premise - Windows
  • Windows
Ease of Use

The OnPay software is extremely easy to use. As everything is all in the same place, you are able to make your HR data work for you. The great range of integration capabilities also means that you can seamlessly link in other relevant aspects of your business. You are able to automate a lot of standard admin tasks, saving you time. The organizational capabilities are very good and you can customize the software to your specific needs.

Everything is cloud-based and there are all sorts of templates available. You also have e-signing capabilities. The in-app messaging system means that you can easy to send your employees the likes of performance reviews, reminders, and other correspondence. There is also safe and secure storage for documents. Overall, OnPay software does exactly what it promises.

Customer Support

The OnPay customer support team will be on hand to help you with any issues that crop up. There is a telephone number you can ring Monday to Friday between 9 am and 8 pm ET or use the live chat function during these hours. You are also able to send correspondence via mail to its headquarters in Atlanta. Finally, there is the option to send the support team an email. You can normally expect to receive a reply in about 24 hours during the week.

OnPay also provides plenty of useful resources for its customers. This includes a range of HR-related resources and guides that walk you through key processes. There is also the option to speak directly with HR experts if you need help with a particular aspect of your HR processes. Finally, you can get access to a demo version of the software before signing up to make sure that you like what OnPay has to offer.

Phone Support
Phone Support
Phone support available to all users, regardless of package.
Live Online Chat
Live Online Chat
There is a live chat
Email
Email
There is an option for all users to email the support team.
Video Tutorials
Video Tutorials
There are a number of videos available on YouTube.
FAQ
FAQ
The FAQ covers basic and advanced software-related issues.
Final Word

OnPay is one of the best options on the market for small and medium-sized businesses that are looking for access to seamless HR software at a great price. There are no hidden fees and you can even get your first month free. No matter what your HR or payroll needs might be, OnPay probably has you covered with its easy-to-use software.

Andrew O'Malley
Author: Andrew O'Malley
Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics and Finance at university and he has professional qualifications relating to financial advice.