Company: LiveChat
LiveChat is a widely used cloud-based customer service platform that helps businesses enhance and a
Starting from: $16/mo /agent
In-Depth Analysis Summary
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  • Well designed and easy to install & use
  • Built-in helpdesk tool
  • Lots of advanced features
  • Detailed reporting and analytics
  • No ITIL alignment
  • Mobile version is very limited
  • Only supports website visitors
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LiveChat is a powerful and flexible tool that makes it easy for businesses to engage customers and boost sales. The platform integrates a superb live chat solution with a ticketing system, and it takes a proactive approach to support and security. LiveChat offers lots of features that can be helpful even to the largest corporations, but it also allows you to choose the functionalities you want and stay within your budget.

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