How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
Light weight and provides easy control and management.
Ease in creating a policy for a particular customer.
Easily integrate third party tools.
Provided detailed information of every device whether hardware or software.
Cons
Many functionalities, it gets confusing to use at times.
No in-built distribution method.
Backup functionality still a bit outdated.
Continue to in-depth analysis
NinjaOne has been great since my team started using it and I would recommend it for any ITSM team. It allows easy management of products and services and offers efficient features.