About
Company: Fivestars
Fivestars is a renowned, US-based, merchant service provider that helps thousands of small and It
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Starting from: $20/mo+0%+0c
Fivestars
Overall Rating 
4.3 /5.0
How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
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In-Depth Analysis Summary
Price
Ease Of Use
Features
Help And Support
Pros
- No hidden charges and only flat fees.
- Competitive pricing offering great value for money
- Friendly and reliable customer support
- User-friendly and easy-to-navigate interface
Cons
- Only offers a limited range of integrations
- No option for online businesses
Continue to in-depth analysis
Overall, Fivestars offers excellent payment processing features that work perfectly for small to mid-sized businesses. You can easily manage your customers when you build their database into the platform. With thousands of small businesses relying on Fivestars, and its highly secure payment features, you can only count it as one of the most reliable merchant service providers.
Overall Reviews
User Reviews
B
Belle W
02-10 employees
Used for: 6-12 months
23 Sep - 2021
We recommend Fivestars
The rewards program is simple and convenient to use for both consumers and merchants.
Pros
Its main selling point is its simplicity in tracking rewards for both merchants and customers. This program eliminates the need for cards.
H
Hannah W
No employees
Used for: Less than 6 months
23 Sep - 2021
Great idea but needs improvement
Using Fivestars is simple and easy, it is a great way to reward current customers. You can customize the rewards you give to current clients very easily. Also, sending text messages to your current customers is a nice feature.
Cons
They sell you a marketing package for business matching (marketing to people on the app and nearby your business) when you sign up for the program. When people who use the app are nearby, specials can appear. You cannot turn on business matching unless you sign up at least 20 new fivestars members each week.
B
Britney M
No employees
Used for: Less than 6 months
23 Sep - 2021
Love my rewards, love fivestars
I no longer need to bring my rewards cards every time I purchase something since Fivestars handles this for me. Most of the time, I forget to bring or lose my physical reward cards.
Pros
As an avid customer of multiple small businesses, I enjoy that I can easily receive rewards from a range of them on the same platform. As long as all my credit cards and information are linked to the same account, even if I use another card, I will still receive benefits.