About
Company: Flagship
Flagship Merchant Services is a Charlestown, MA-based merchant services firm offering contracts no
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In-Depth Analysis Summary
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • No application, setup, or early termination fees
  • Phone support available 24/7
  • Several options for hardware
Cons
  • Various fees
  • Several online complaints
Continue to in-depth analysis

Flagship seems like a reasonable choice of merchant services provider for high-volume businesses. It offers custom, month-to-month pricing, a bunch of hardware choices, and nifty, business-boosting features loyalty and gift card program creation. Still, Flagship seems to have a lot of online complaints. Do note that every processor gets complaints online, though. Closely consider your needs and review the fine print before working with Flagship — but remember, you can always cancel your month-to-month contract if need be.

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Overall Reviews
User Reviews
M
Mark S
Manager
Retail, 02-10 employees
Used for: 6-12 months
01 Nov - 2020

We made the right choice!

Flagship is reliable and it has been a pleasure using their services. We have heard about certain issues relating to their service however we did not experience this. Their pricing is negotiable and we liked this aspect of their services

F
Frank B
Retail Owner
Retail, 02-10 employees
Used for: 6-12 months
12 Apr - 2021

Secure payment processing!

This software made our payments safer. It was easy to use too! I am very impressed. I highly recommend this software to other small business owners.

Pros

secure & safe

Cons

lots of additional fees

R
Robyn W
Entertainment, 51-200 employees
Used for: 1-2 years
13 Apr - 2021

Flagship is easy and we love it!

This system is very simple to use, and I find it very manageable to deal with on a day-to-day basis.