About
Company: Flagship
Flagship Merchant Services is a Charlestown, MA-based merchant services firm offering contracts no
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In-Depth Analysis Summary
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • No application, setup, or early termination fees
  • Phone support available 24/7
  • Several options for hardware
Cons
  • Various fees
  • Several online complaints
Continue to in-depth analysis

Flagship seems like a reasonable choice of merchant services provider for high-volume businesses. It offers custom, month-to-month pricing, a bunch of hardware choices, and nifty, business-boosting features loyalty and gift card program creation. Still, Flagship seems to have a lot of online complaints. Do note that every processor gets complaints online, though. Closely consider your needs and review the fine print before working with Flagship — but remember, you can always cancel your month-to-month contract if need be.

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Overall Reviews
User Reviews
F
Frank B
Retail Owner
Retail, 02-10 employees
Used for: 6-12 months
12 Apr - 2021

Secure payment processing!

This software made our payments safer. It was easy to use too! I am very impressed. I highly recommend this software to other small business owners.

Pros

secure & safe

Cons

lots of additional fees

R
Robyn W
Entertainment, 51-200 employees
Used for: 1-2 years
13 Apr - 2021

Flagship is easy and we love it!

This system is very simple to use, and I find it very manageable to deal with on a day-to-day basis.

S
Sheldon L
11-50 employees
Used for: 6-12 months
13 Apr - 2021

Great & reliable

The overall experience was great. Our staff enjoyed working with Flagship much more than past services.

Cons

Customer Service is lacking in my opinion