"Stax is an inexpensive option that operates on a fixed-price basis"
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Quickbooks integration
  • Transparent monthly pricing with no percentage markups
  • Omni Integrated Payments platform
Cons
  • US-based merchants only
  • Pricy for low-volume businesses
Company Background

Stax is a merchant services provider that strays from many of its peers in that it doesn’t charge a hefty percentage markup on your transactions. Instead, it operates on a primarily fixed-price basis. That said, there’s more to merchant services than how (or how much) you pay. Learn more about Stax and its services in our Stax review.

Plans & Pricing

Interested customers can schedule a free Stax demo to check out its services before buying. You can choose from several plans if you decide Stax is right for you. They offer a basic Merchant Processing account, as well as three other plans that provide additional features. It looks like you must select one of these plans to accompany your Merchant Processing account, but it’s hard to tell.

No matter which plan you choose, there are no:

  • Batch fees 
  • Cancellation fees
  • PCI compliance fees
  • Statement fees

So you save plenty on fees

Starter
$49/mo
Growth
$89/mo
Merchant Processing
$99/mo
+ $0.08-0.15/transaction
or 2.9% flat-rate
Pro
$129/mo

Merchant Processing

Merchant Processing starts at $99/month + $0.08/transaction & direct cost (swiped payments) or $0.15/transaction & direct cost (keyed payments). Alternatively, you pay a flat 2.9% rate if you process under $80,000 in payments annually. This plan comes with some analytics tools, cloud tech for keyed payments, and card-present technology for swiped payments.

Starter

Starter costs a flat $49/month, making it relatively affordable for small businesses who’d like the extra features inside. Alongside the Merchant Processing account basics, these features include lite dashboards and reporting, Facebook and Google review management, and a 24/7 Online Knowledge Base and Service Ticket Hub.

Growth

Growth costs $89/month. This $40 jump in price brings you basic dashboards and reporting (an upgrade from Lite), an invoice generator, Text2Pay SMS payments, a customer text message center, the ability to store cards on file, lite customer management features, and a dedicated account manager.

Pro

At the top is Pro, costing $129/month. Pro provides everything in the other plans, plus premium dashboards and reporting, scheduled and recurring invoices and payments, advanced customer management, data exporting, a card-on-file auto-updater, and a one-click shopping cart, to name a few new things.

Features & Functionality
General Features

Customer Management

Stax lets you collect data on and manage your customers with their customer database. This database tracks information like payment methods, purchase history, and other matters. With this information, you can find ways to improve your marketing for your products or services.

Omni Integrated Payments

Stax created Omni Integrated Payments to help streamline several aspects of your business. Not only does it collect your transaction data (and all sorts of other data) in one place, but it offers several other features such as business tool integrations and plenty of reports.

eCommerce Shopping Cart

If you upgrade to the Pro plan, you can access a one-click shopping cart to stick on your store. The easier it is to check out, the more revenue you’ll pull in.

Reporting and Analytics

Each plan comes with successively better and more useful reporting and analytics suites. Once again, Stax’s Omni Integrated Payments offers reporting and analytics as well. You can check out data on your transactions, sales, item categories, and more.

Integrations & Add-Ons

Stax’s two-way Quickbooks integration lets you easily sync your transaction data with your books, streamlining your accounting. Likewise, any relevant changes in Quickbooks will be reflected accordingly in Stax.

Stax also integrates with various PoS systems. However, they don’t make it clear which ones. You may have to contact your PoS provider and find out. Lastly, Stax offers an API for developers.

Features
  • ACH Payment Processing
  • Billing & Invoicing
  • Cryptocurrency Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • Multiple Payment Gateways
  • Online payment processing
  • PCI Compliance
  • POS Integration
  • Payment Fraud Prevention
  • Payment Processing Services Integration
  • Recurring Billing
  • Reporting/Analytics
  • Mobile Credit card processing
  • Cash Transactions
  • Contactless NFC
  • Electronic Receipts
  • Mobile Card Reader
Hardware & Software

Stax is cloud-based, so you can use it on Mac or PC from wherever you can connect to the Internet. Additionally, Stax offers iOS and Android apps to handle any payment processing from wherever you may be.

Features
  • iOS
  • Android
  • Cloud-Based
  • On-place Installation
  • Windows
  • Mac
Pricing Options Automations
Features
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Annual Subscription
  • One-Time License
Sales Channels
Features
  • Instore Sales
  • Online Sales
  • Mobile Sales
Ease of Use

Stax is pretty easy to use. This is especially when you look at the Omni portal. Additionally, Stax offers a tutorial for using the portal.

Customer Support

Stax has several customer support options, and each of them is pretty good. If you jump up to a higher-tier plan, you get a dedicated account manager for faster and more personalized service.

Additional support includes:
Blog: Head to Stax’s blog to learn general business tips, industry-specific payment processing topics, and to compare Stax against competitors.

24/7 Help & Support
24/7 Help & Support
Phone support is available 24/7
Phone Support
Phone Support
Reach the support team by phone 24/7 at 407-982-1782.
Email
Email
You can submit an email request on their contact page.
Video Tutorials
Video Tutorials
Check out YouTube channel for video tutorials and walkthroughs
FAQ
FAQ
Knowledge Base offers resources covering a wide array of topics
Final Word

Stax’s monthly pricing is nice to see, and it’s relatively transparent. Some of the plans go way beyond just payment processing. The Omni Channel Payments provides plenty of features, and all integrations offered sweetened the deal. The pricing might be high for low-volume businesses, so consider Stax only if you’re high volume or on the way there.

Bradley Schnitzer
Author: Bradley Schnitzer
Bradley Schnitzer helps businesses gain loyal customers through informative content pieces and persuasive copy. He is passionate about personal finance and helping budding freelancers further their careers.