"If you want to grow, stress less, or get paid faster, Invoice2go is for you."
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Instant website creation
  • Review features built into invoicing
  • Highly customizable invoices
  • Affordable, clear plans
Cons
  • Integrations only available in Professional & Premium plan
  • Phone support only available to Premium users
Company Background

Invoice2go is a billing and invoicing software application geared mainly towards small, family-owned businesses and self-employed individuals. Founded in 2002 by Chris Strode in Sydney, Australia, the platform is now used by more than 225,000 businesses in 180+ countries. Businesses use it to end over 15 million invoices each year and collect over $1 billion in revenues. It is not a simple invoicing software but rather serves as a comprehensive tool to track expenses, time, projects and bill them collectively to the clients.

Plans & Pricing

Invoice2go offers several pricing plans — all of which are simple to understand — for businesses of various sizes. That said, every single plan is quite affordable.

If that wasn’t good enough, Invoice2go makes it as easy as possible to try the software before purchasing it with a one-month free trial and a 30-day money-back guarantee. There’s no need to put down a credit card number for the free trial — Invoice2go really wants to make sure the software is right for you before taking a penny of your money.

Starter
$5.99/mo
FREE trial
30-day money-back guarantee
Professional
$9.99/mo
FREE trial
30-day money-back guarantee
Premium
$39.99/mo
FREE trial
30-day money-back guarantee

Starter

At the lowest end of Invoice2go’s plans is Starter, costing $5.99 per month or $59.99 per year. This started plan lets you create up to 30 invoices per month. You can have unlimited number of users, unlimited number of clients and create unlimited number of estimates.

As for actual features, the Starter plan lets you accept payments, provide payment receipts, create your own basic website for your business’s profile, and allow customers to leave reviews when paying their invoices. These reviews go straight to your website.

Professional

Invoice2go’s most popular plan is the aptly-named Professional plan, costing $9.99/month or $99.99 per year. This small jump in price increases the number of invoices allowed to 100. Again, you can have unlimited users and clients.

Professional includes everything in Lite and also reduces the payment fee from 3.5% to just 3% plus 30 cents per transaction. You can also integrate with QuickBooks or Xero for seamless recording of the transactions.

Premium

At the top range of Invoice2go’s plans is the Premium, running you $39.99/month or $399.99 per year. As the name implies, Premium has no limits on invoices you can create. You can also enjoy the lowest transaction fees of 2.9% plus 30 cents and you can also set up recurring invoices. Premium customers also gain access to phone support.

Features & Functionality
General Features

Fast, Flexible, and Customizable Invoicing

Invoice2go is mainly an invoicing application, and it’s outstanding at what it does. You can create professional invoices in seconds. You can select from pre-made templates or make your invoices your own with your logo, style, and brand colors.

Then, you have plenty of methods for sending your invoice to customers:

  • Email
  • Facebook Messenger
  • SMS
  • WhatsApp

And more.

Estimates and Deposits

With Invoice2go, you can create professional estimates in seconds. You can send these to customers when you’re done, and they can approve them online. Once they approve them, you can convert your estimate to an invoice with a few button clicks. Additionally, Invoice2go lets you collect deposits if you prefer getting paid upfront for your work.

Instant Websites

Invoice2go may be known for its billing and invoicing, but it also helps small businesses by letting them create simple websites in seconds. All you have to do is enter your business’s information, and it’ll generate a beautiful, clean website that’s searchable. You’ll look more professional to your clients and have a place for them to find you.

Reviews

Reviews and testimonials are an excellent way to build trust with customers and make more sales. After all, customers inherently trust what other customers say about your brand… more than what your brand says.

One unique feature Invoice2go built into its invoicing to help you here is reviews. A customer feedback widget is built into the invoices, allowing customers to rapidly write and leave ratings (out of five stars) and short reviews of your business on your instant website. This makes collecting this valuable marketing asset quite easy.

Invoice2go Money

The platform allows offers you the option of no-fee banking with quick transfers and a debit card to make the payments. You can use the ATM for fee-free withdrawals at 55,000 ATMs nationwide. Your clients can also pay you directly through the ACH transfers.

Reporting and Analytics

Tracking your invoice payments is key to understanding your revenues — which is vital in making business decisions.

Invoice2go offers clean and straightforward yet useful business reports that let you see company performance at a glance. You can even export tax-related reports to your accountant with ease once tax season rolls around.

Features
  • Customizing your invoice
  • Tracking Invoice Views
  • Customizing invoice payment terms
  • Offer Discounts
  • Estimates
  • Recurring Invoices
  • Multi-Currency
  • Multi-Language
  • Client Portal
  • Send Emails
  • Automated Tax Circulations
  • Invoice Previews
  • Banking Data Synchronization
Payments
Features
  • Send receipts to customers
  • Online payments
  • Late Payment Fees
  • Track refunds and credits issues
  • Deposit Payments
  • Track Offline Payments
  • Credit Card Payments
  • Auto Payment
  • Payment reports
Time Tracking
Features
  • Automated bills for tracked hours per project
  • Different Rates for each Project
  • Generate Invoices
  • Timer
  • Tracking against clients and projects
Track Expenses
Features
  • Record Expenses
  • Record Mileage
  • Generate Invoices
  • Recurring Expenses
Supported Devices
Features
  • Windows
  • Android
  • Linux
  • iPhone/iPad
  • Mac
  • Web-Based
Pricing Model
Features
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription
Ease of Use

Invoice2go has a clean, modern interface that’s easy to navigate. Virtually everything is effortless, from creating estimates (and converting them to invoices) to sending invoices to building your website and more.

Additionally, Invoice2go has intuitive mobile apps for iOS and Android devices to take your billing and invoicing on the go.

Customer Support

Invoice2go unfortunately only seems to offer phone support to Unlimited plan subscribers. However, it also provides live chat, email, and a plethora of self-help resources 24 hours a day, six days a week.

Additional customer support:
Help Center
Invoice2go’s help center contains plenty of articles answering questions about using Invoice2go. Additionally, it offers articles on various small business topics, like cash flow management, taxes, and general business tips.

Social Media
Invoice2go is on Facebook, Instagram, Twitter, YouTube, and LinkedIn.

Phone Support
Phone Support
Available to Unlimited Plan customers
Live Online Chat
Live Online Chat
Available to all customers
Email
Email
Contact Invoice2go’s email support at support@invoice2go.com
Video Tutorials
Video Tutorials
Invoice2go’s YouTube page has several quick tutorials
FAQ
FAQ
Several FAQs listed in the site's help center
Final Word

Invoice2go offers the basics for small businesses at excellent, understandable prices. Invoices are highly customizable, and the deposit and estimate features streamline jobs and payment. The UI is easy to navigate, and the ability to create a simple website and collect reviews doesn’t hurt, either. Features are somewhat limited in the lowest plan, but the higher-level plans aren’t too expensive anyway. Overall, Invoice2go sits in between the simplest of billing and invoicing systems and complex accounting programs. It’s a good choice for small businesses and freelancers looking to up their billing and invoicing at a budget-friendly rate.

Murad Jaffery
Author: Murad Jaffery
Murad Jaffery is a chartered accountant specializing in the field of accounting and finance. He has been writing on these areas for nearly a decade, and is also an accounting tutor. He holds master’s degrees in accountancy and English literature. Murad enjoys traveling and reading.