"Zoho Invoice is a very sturdy and reliable online invoicing software."
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0 Ease Of Use
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0 Help And Support
Pros
  • Account packages are reasonably priced
  • Ability to add on a range of different services
  • Very easy to use on desktop and mobile
  • Allows for plenty of time-saving due to automation
Cons
  • Probably not suitable for very large businesses
  • Separate accounts needed for different businesses
  • No payroll services as an add-on option
Company Background

Zoho is a company that offers online accounting software to help businesses to manage their finances, automate important workflows, and integrate seamlessly between different departments in a business.

Zoho Invoice is the aspect of the offering that looks after everything relating to invoicing and billing. It covers a wide range of different business types, from sole traders to established businesses. It is a flexible offering that also will be sufficiently advanced that it can be an ideal solution for all types of small and medium-sized businesses.

Plans & Pricing

When you are considering different invoicing options, Zoho Invoice has one of the most affordable offerings out there. There are different plans that will suit different types of needs. There are three main packages on offer and you also have the ability to add additional features to these packages if needed.

Basic
Get Started
$9/mo
Standard
Get Started
$19/mo
Professional
Get Started
$29/mo

Basic Plan

Currently, the basic plan will cost you a monthly fee of $9, or $90 if you pay the annual fee in one go. It allows for two users, so you can use this offering as a business owner and still have your accountant access everything as needed.

There is the ability to add as many as 50 contacts, as well as creating five automated workflows. Everything from creating invoices and new projects, to tracking your expenses and reconciling accounts are offered.

Standard Plan

The Standard plan will cost you $19 each month or $190 for a one-off annual fee. Three users will be able to access the account and it allows for 500 contacts and ten automated workflows. As well as offering the Basic plan features, you can also get the ability to add reporting tags to each transaction, as well as managing your vendors, print checks, and tracking bills.

Professional Plan

The Professional plan will cost you $29 each month or $290 for a one-off annual payment. Up to ten users can access the account under this plan and there is no limit on how many contacts you are able to add. There is also the ability to have ten automated workflows. As well as the features you get with the Standard Package, you can also use inventory tracking and purchase ordering tools. There is also the ability to make sales orders and customizing the customer portal.

Features & Functionality
General Features

There are tons of great features associated with using Zoho Invoice. Billing and tracking for individual projects is an option, which allows you to compartmentalize everything involved with specific projects.

The tools to track inventory are very useful for managing your current stock and making sure that you do not run into any issues in this regard. You can get email notifications when inventory falls to a certain level. The accounting software has plenty of useful integrations to optimize the experience, such as joining with payment gateways and tax programs.

As well as the smooth desktop platform, there is also a Zoho Invoice app for mobile devices. This covers both Android and iOS phones, with Windows phone users also having their own app. This mobile offering allows you to complete a variety of key functions on the go, including making invoices, capturing receipts, recording your expenses, and tracking time that is billable.

Features
  • Customizing your invoice
  • Tracking Invoice Views
  • Customizing invoice payment terms
  • Offer Discounts
  • Estimates
  • Recurring Invoices
  • Multi-Currency
  • Multi-Language
  • Client Portal
  • Send Emails
  • Automated Tax Circulations
  • Invoice Previews
  • Banking Data Synchronization
Payments
Features
  • Send receipts to customers
  • Online payments
  • Late Payment Fees
  • Track refunds and credits issues
  • Deposit Payments
  • Track Offline Payments
  • Credit Card Payments
  • Auto Payment
  • Payment reports
Time Tracking
Features
  • Automated bills for tracked hours per project
  • Different Rates for each Project
  • Generate Invoices
  • Timer
  • Tracking against clients and projects
Track Expenses
Features
  • Record Expenses
  • Record Mileage
  • Generate Invoices
  • Recurring Expenses
Supported Devices
Features
  • Windows
  • Android
  • Linux
  • iPhone/iPad
  • Mac
  • Web-Based
Pricing Model
Features
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription
Ease of Use

Zoho Invoice is known for being very easy to use, streamlining the entire process of invoicing and billing. The software allows for plenty of customization and you can set up recurring invoices so you don’t have to manually prepare regular invoices each time. There is the ability to batch schedule different payment reminders that will be sent at specific times.

Customer Support

You have the ability to get in touch with the team at Zoho Invoice by phone on a 24-hour basis between Monday and Friday. This support is free and has no limit to it.

There is also the option to use the live chat feature or send an email on a 24/7 basis. There is also a section on the Zoho website that contains answers to a lot of common questions. The quality of responses is top-notch across the board.

24/7 Help & Support
24/7 Help & Support
Phone support on a 24-hour basis from Monday-Friday
Phone Support
Phone Support
Free 24/7 phone support available
Live Online Chat
Live Online Chat
Support availabe 24/7
Email
Email
You can send an email on a 24/7 basis
Video Tutorials
Video Tutorials
Video tutorials are available
FAQ
FAQ
Available with answers to a lot of questions
Final Word

Zoho Invoice is definitely a great option for small to medium-sized businesses that are looking for an easy, yet effective way to manage their billing and invoicing. It has tons of great features and you can choose between the various affordable pricing plans to find which one is the best fit for your needs. Both the desktop and mobile apps are customizable and couldn’t be easier to use. By automating various aspects of the billing process through Zoho Invoice, you can likely free up some time to spend elsewhere on your business.