Company: Paychex
Sonary editors' choice Paychex win 2022
Starting from: $59/mo
In-Depth Analysis Summary
0 Price
0 Ease Of Use
0 Features
0 Help And Support
  • Simple platform to use
  • Customized reports
  • Customers get a personal account manager
  • Provides important employee information
  • App loading time can be slow
  • Employees can’t change in-portal email address
Continue to in-depth analysis

As Paychex has been around for so many years, it is an offering that you can trust. It has all of the types of services that you could ever want, covering everything into one seamless package. As you can get solutions tailored right to your needs, there will be no excess clutter or useless information required. For any issues that you run into, your dedicated account rep will be able to quickly resolve them. You have tons of integration capabilities. While the more advanced plans are not the cheapest, they contain a lot of features that would be paid add-ons for a lot of the competition. Overall, Paychex is easy to use and is an ideal choice for those businesses who are willing to pay something extra in order to get top-quality support and tons of great features.

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Overall Reviews
User Reviews
Abigail B
Chief Financial Officer
Construction, 11-50 employees
Used for: 6-12 months
31 Jan - 2021

Great for managing processes under one platform

We implemented Paychex Flex to handle our Payroll services. After implementation we were so happy So far I am very pleased with the platform.


-Payroll taxes.
-Service & support

Rebecca F
Information Technology and Services, 02-10 employees
Used for: 1-2 years
30 Jan - 2021

Paychex-Best service for small businesses

Paychex is being used by me personally to complete payroll and other HR-related items. Highly reccomended for all payroll processes and functions


-Customer service


Reporting could be improved

Marcus B
Health, Wellness and Fitness, 11-50 employees
Used for: 6-12 months
15 Feb - 2021

Paychex- Easy to use payroll

Paychex can make your life easy if you have a small-medium sized business. It is suited for those who have outside employees who require punching in. The time clock is great for keeping track of those out in the field


- A robust list of reports & analytics.
-Sending W2's out at the end of the year.


Getting started with the platform can take a while