Overall Reviews
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A
Abigail B
Chief Financial Officer
Construction, 11-50 employees
Used for: 6-12 months
31 Jan - 2021

Great for managing processes under one platform

We implemented Paychex Flex to handle our Payroll services. After implementation we were so happy So far I am very pleased with the platform.

Pros

-Payroll taxes.
-Service & support

R
Rebecca F
CEO
Information Technology and Services, 02-10 employees
Used for: 1-2 years
30 Jan - 2021

Paychex-Best service for small businesses

Paychex is being used by me personally to complete payroll and other HR-related items. Highly reccomended for all payroll processes and functions

Pros

-Customer service
-User-friendly

Cons

Reporting could be improved

M
Marcus B
CEO
Health, Wellness and Fitness, 11-50 employees
Used for: 6-12 months
15 Feb - 2021

Paychex- Easy to use payroll

Paychex can make your life easy if you have a small-medium sized business. It is suited for those who have outside employees who require punching in. The time clock is great for keeping track of those out in the field

Pros

- A robust list of reports & analytics.
-Sending W2's out at the end of the year.

Cons

- Getting started with the platform can take a while

L
Laura P
Director
Airlines/Aviation, 201-1000 employees
Used for: 6-12 months
05 Apr - 2021

Good starter payroll & HR

We used Paychex as our payroll & HR system. It was a good system but didn't have what we needed for a larger organization but I understand how it can be good for smaller businesses

Cons

-Reports were difficult
- not suitable for larger organizations

A
Amy M
Office Administrator
Automotive, 11-50 employees
Used for: 6-12 months
30 Mar - 2021

Easy to use Payroll service

Absolutely satisfied! I find this service extremely beneficial to our company in managing all our payrool related processes

Pros

-Payroll is Easy to use
-Payroll Rep. is great to work with
-Lays out the paycheck clearly to employees

Cons

-Less changing of payroll reps

G
Genna E
11-50 employees
Used for: 6-12 months
26 Feb - 2021

Great Product!

We are loving the ease of use and Paychex supports all our payroll processing and we have never had a bad experience yet!

A
Anna C
11-50 employees
Used for: 1-2 years
31 Mar - 2021

Reliable Payroll!

So easy to do our payroll and if I have any questions I can get a reply within a few hours or most of the time in minutes, Great layout is with everything available to your use!

P
Paul S
Operations Director
Business Supplies and Equipment, 11-50 employees
Used for: 1-2 years
08 Apr - 2021

Easy and accessible payroll service

Paychex is easy to use as an employer like myself and gives my employees accessiblility who want to do things like update their address, obtain copies of w2s or pay stubs. Self-service aspect saves time and effort and has increased our productivity

S
Sarah H
11-50 employees
Used for: 1-2 years
01 Jan - 2021

Complete and easy payroll solution

I love that Paychex assists will all tax and social security related payments for me.

Pros

- intuitive system
- helpful support.
- Adding and removing employees

K
Kim P
Computer & Network Security, 11-50 employees
Used for: 6-12 months
27 Jan - 2021

Easy Payroll Process

Running payroll is easy & quick. If I do have any problems our rep is incredible & always helps.

Pros

-Payroll changes are easy to make
-Reports for PPP loan
-Employees can access their own info, ie w2's.
It is easy to access reports.