"Zenefits is an all-in-one platform for small business owners"
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Free trial for 14 days
  • Great reporting capabilities
  • Automatic tax compliance
  • Many types of integrations
Cons
  • Payroll is an add-on for the Zenefits platform
  • Not all tasks viable through a mobile app
Company Background

HR, benefits, and payroll are all areas that are closely linked together. Therefore, an all-in-one platform for these aspects is going to be preferred by a lot of small business owners. Zenefits focuses more so on the HR side of things initially, with its payroll segment being an add-on that you need to pay for. It has been around since 2013 and has rapidly grown since then acquiring more than 11,000 business customers. It was in 2015 that payroll became a part of the offering to make the selection of services more well-rounded. This review will mainly focus on the payroll side of Zenefits’s offering.

Plans & Pricing

You have a choice of a number of different Zenefits HR plans. These all tend to be well-priced and mainly tailored towards smaller businesses. Each plan has a lot of features, which makes the prices even better. As you can only get access to the payroll side of things as an add-on from your main Zenefits account, this is something you also have to factor into your decision-making.

Zenefits payroll will cost you $6 each month per employee, with a five-employee minimum. There is a 14-day free trial available if you want to test out the offering before committing to it. You could alternatively avail of an offer whereby you have a small number of employees and you buy an annual HR plan, you will get payroll added on for free for 12 months. Here are the main Zenefits HR plans:

Essentials
$8/mo
Per user
14-day FREE trial
Growth
$14/mo
Per user
14-day FREE trial
Zen
$21/mo
Per user
14-day FREE trial
Enterprise
Custom Pricing
Per user
14-day FREE trial

Essentials

The beginner plan for Zenefits will cost you $8 monthly per worker (when paid annually). All of the main HR features are offered, such as onboarding, recording employee info, charts, management of documents, and reporting. There will also be scheduling and time management tools on offer.

Growth

This plan will get $14 per employee each month and it is the most used plan at Zenefits. You get all of the features from the Essentials plan, as well as different types of features for compensation management. You also get access to performance management tools such as one-on-one meetings and performance reviews.

Zen

This plan will cost you $21 each month per worker and offers a number of features that boost employee engagement. This includes the likes of well-being assessments, surveys, and an announcements hub.

Enterprise

The Enterprise plan will be an ideal fit for big businesses that need a more customized approach when it comes to HR. They can request a quote from Zenefits.

Features & Functionality
General Features

As well as the general features that you will come across with most payroll specialists, Zenefits also offers a range of other interesting features:

Automatic payroll taxes

One of the biggest headaches for business owners is tax compliance. There can be very complicated rules in place when you have numerous employees. Failure to be compliant can lead to penalties and fines. With Zenefits payroll, you will no longer have to worry about these issues thanks to the calculations that are done automatically, along with the filing of relevant taxes. This covers local, state, and federal taxation.

Access forever to your account

One of the issues for employees and businesses is that when a person leaves a company, they will later look to get access to certain tax documents. Thankfully, Zenefits offers workers lifetime access, which means that they will always be able to access important information, even if they are no longer working for the same employer.

Support for garnishment

One of the complexities that can be a part of payroll is garnishments of wages. Zenefits allows you to bypass a lot of related issues as it will calculate everything automatically for you. Any amounts that need to be set aside for these garnishments will also be done automatically.

Extensive analytics and reporting

As payroll can be a heft cost for many different businesses, it is important that you can get access to valuable reports in order to analyze this business segment. You can get countless useful reports through your Zenefits account.

Features
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment
Attendance Tracking
Features
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
Supported Devices
Features
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Pricing Model
Features
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription
Ease of Use

The overall Zenefits offering seems to be nicely designed, with the interface being easy to use. There is a lot of functionality across the board and a straightforward navigation system in place. If this is the first time you have used such a platform, there may be a bit of a learning curve. However, there are plenty of support resources to help you get up to speed.

Customer Support

You can contact the Zenefits support agents in a few different ways. This includes live chat, email, or phone. There is also a range of social media accounts that Zenefits agents will be active on.

Phone Support
Phone Support
Support team available on weekdays between 6am-5pm PST.
Live Online Chat
Live Online Chat
Available 24/7 for all customers for instant communication.
Email
Email
Email address availabfor on-site.
FAQ
FAQ
There is a collection of FAQs on Zenefits’s website
Final Word

Zenefits manages to deliver on a wide range of key small business functions, including HR, payroll, and benefits all in a single location. This means that you can have a lot of key functions kept under the same system. While the payroll aspect is an add-on, it ticks most boxes and you can get this service for free for the first year. This offering is a good fit for those small businesses that have at least five employees.

Andrew O'Malley
Author: Andrew O'Malley
Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics and Finance at university and he has professional qualifications relating to financial advice.