Summary In-Depth Analysis User Reviews (3)Q&A (3)

About

Company: Epicor Software Corporation

Epicor offers both cloud-based and on-premise POS solutions that are best suited to larger retail a

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In-Depth Analysis Summary

Price

Ease Of Use

Features

Help And Support

Pros

Integrations for top-end systems like SAP and Salesforce
Easy to find out if your existing POS hardware is compatible
Company is an industry leader with years of experience
Strong support and learning resources

Cons

Expensive
No access to the product without involving the sales team
Demos offered but not free trials

Continue to in-depth analysis

Epicor is a big company, and its solutions are best suited to larger retail firms. You will certainly need some guidance from the sales team to ascertain which elements of the solution you will need, and what they will cost. However, as with so many things in life, you get what you pay for. Retail businesses with complex requirements will find solutions here that go beyond what you can be expected from a cheaper, “off-the-shelf” solution. The ability to integrate with enterprise systems is particularly notable. Wholesale retail firms, garden centers, and builder’s yards will definitely want to take a look, as Epicor caters to these environments while many other POS systems do not.

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Overall Reviews

User Reviews

Paul G

11-50 employees

Used for: 2+ years

18 Apr - 2021

Long time customer

I have been using this POS system for many years now and it has served extremely useful. I can rely on it for all my payment/sale needs.

Pros

Customer support goes above and beyond for you!

Cons

I personally prefer the older layout ever since they made upgrades.

Bill F

02-10 employees

Used for: 1-2 years

15 Apr - 2021

Epicor Review

I can trust this point of sale solution heavily. The hardware support is phenomenal.

Pros

Inventory control has been a gamechanger for my business. The quick checkout process is another favored advantage found with Epicor. Last but not least, remote access has proved immensely helpful.

Cons

Can take some considerable time to set up especially is you work with numerous vendors that don't provide ERP.

Sonia R

11-50 employees

Used for: 6-12 months

19 Mar - 2021

I would mostly recommend!

Epicor is being used in every part of our company such as inventory, sales, customer & vendor services, receiving, and so forth.

Pros

Great record keeping of our customers and vendors. Everything is also kept in order by time/date so it is easy to review, verify, and check back to sales and credit card user requests.

Cons

Customization on invoices seems slightly limited for my business's needs.