Epicor Mobile POS
Epicor Mobile POS is an additional feature available exclusively with Epicor Eagle. It allows you to process customer orders, enquiries and payments from a mobile device, specifically a tablet running Windows.
Epicor Mobile POS lets you move the POS where it’s needed, and is ideal for outside sales areas such as those at garden centres and home improvement stores.
If you choose the cloud-based solution, Epicor Retail Cloud, the system has an offline mode so that you can continue to access the POS system in the absence of an internet connection. This feature, which is notably absent from some cloud-based systems, means an internet outage is not a disaster for business continuity.
Extensive Customer Loyalty and Promotion Features
Epicor offers a rich set of features to grow customer loyalty. It’s possible to create tailored promotions and loyalty programs to keep customers coming back. Staff can also view customer records at the point of sale to provide a personalized greeting to returning shoppers.
Epicor is particularly strong on data analytics. There’s a highly customizable dashboard system to help you spot sales trends and track levels of inventory. Key analytics reports are also accessible from mobile devices.
Employee Management Features
Dependent on the add-ons you choose for your bespoke Epicor package, you can gain access to a range of tools to assist with managing employees. The system handles shift scheduling and accounting, and you can even predict the staffing levels you will require based on historical POS sales data.
Integrations & Add-Ons
While some POS companies take an off-the-shelf “app store” approach to integrations, Epicor does things in a more customized way. There are even third-party companies that specialize in integration solutions to make other systems work seamlessly with Epicor. Some available integrations include those for the likes of Salesforce, QuickBooks, SAP and Magento. You may well notice some of these are big name companies, which is indicative of Epicor’s “enterprise-level” approach (and pricing).