About
Company: Heartland Retail
Heartland Retail (formerly known as Springboard), offers a cloud-based POS and retail management It
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Starting from: $80/mo
Heartland Retail
Overall Rating 
3.8 /5.0
How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
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In-Depth Analysis Summary
Price
Ease Of Use
Features
Help And Support
Pros
- Goes beyond basic POS and into full retail management
- Plenty of flexibility for different payment partners
- A market-leading selection of integrations
- Great at handling multiple branches and suppliers
Cons
- Not really suitable for smaller retail businesses
- Limited support options at some pricing levels
- Above average costs
Continue to in-depth analysis
Heartland Retail offers an advanced solution for retail businesses with multiple stores. The back-end management features are particularly strong, making this a system that handles much more than the basic point of sale. At the time of writing, the rebranding from Springboard is at quite an early stage. This is apparent in the breadth of support material available. As Heartland Retail’s parent company also runs a range of additional brands and a payment provider, the branding is a little confusing. This seems likely to improve in time. The killer features for many will be the API, the integration options, and the freedom to use a wide-range of third-party hardware. This is a system that can be deeply customized for the most bespoke of retail businesses.
Overall Reviews
User Reviews
K
Kathy R
02-10 employees
Used for: 1-2 years
14 Feb - 2021
Wonderful functionality that has the user in mind
Excellent customer service. Really great for small businesses. It's been a pleasant and easy experience using Heartland thus far.
Pros
Constant updates and new releases within the software, keeps everything running smoothly.
Cons
Processing fees can be somewhat steep depending.
S
Shayla S
02-10 employees
Used for: 6-12 months
08 Feb - 2021
Scalable and simple to use
Although this solution is mainly tailored to apparel, my craft business has had great success with it.
Pros
Everything can be customized to your liking and business's needs.
Cons
Few minor issues with credit card processing
P
Paul B
No employees
Used for: 6-12 months
18 Feb - 2021
Love it!
Amazing reporting features and fully functional POS that I have been quite happy with.
Cons
Expensive!
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