Overall Reviews
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K
Kathy R
02-10 employees
Used for: 1-2 years
14 Feb - 2021

Wonderful functionality that has the user in mind

Excellent customer service. Really great for small businesses. It's been a pleasant and easy experience using Heartland thus far.

Pros

Constant updates and new releases within the software, keeps everything running smoothly.

Cons

Processing fees can be somewhat steep depending.

S
Shayla S
02-10 employees
Used for: 6-12 months
08 Feb - 2021

Scalable and simple to use

Although this solution is mainly tailored to apparel, my craft business has had great success with it.

Pros

Everything can be customized to your liking and business's needs.

Cons

Few minor issues with credit card processing

P
Paul B
No employees
Used for: 6-12 months
18 Feb - 2021

Love it!

Amazing reporting features and fully functional POS that I have been quite happy with.

Cons

Expensive!

J
Jason K
11-50 employees
Used for: 6-12 months
11 Jan - 2021

Okay POS, has room for improvement

user-friendly and the real-time inventory is very helpful.

Cons

-Lots limitations and some glitches on the sales order/invoice side of business.
- data migration took 2 months for our inventory to be auto-gridded.

D
Debra B
02-10 employees
Used for: Less than 6 months
19 Feb - 2021

Great product, customer support lacks

product's layout, intuitive design, and ease of use. Our retail team enjoys using it.

Cons

Customer support lacks urgency when issues are minor or major

K
Kyle C
No employees
Used for: 6-12 months
16 Jan - 2021

Easy to Use POS

Work easily from anywhere I like with no additional clunky equipment

Pros

cloud based interface & the detailed reporting feature

Cons

More customization with my inventory

R
Rebecca L
02-10 employees
Used for: 6-12 months
17 Feb - 2021

Simple POS!

Very modern & simple. never worked with a POS system that allows you to add details and notes on customers, specific tickets, ad pay-ins/outs.