Lightspeed pulls off a tricky combination of providing something that’s user friendly and approachable but still highly scalable and easy to customize. It’s a solution that can truly grow with your business. Where Lightspeed impresses most is in its support. Between the self-service resources and the huge list of support options, you’re certainly not going to feel lost with what to do next at any point. Integration is strong too, making it easy to bolt Lightspeed on to innovative extras like loyalty schemes and booking systems. Alternatively, if you’re starting from scratch, you can use Lightspeed for everything – from POS to payments and even eCommerce. Lightspeed’s pricing tiers do ramp up quite quickly, and it’s a shame things like loyalty support and analytics are saved for the more premium packages. However, this is a great overall POS package, which manages to serve everyone from startups to corporates with equal finesse.
I have been searching for a POS that is simple, efficient with sales, and affordable. Lightspeed is the only one that meets our needs.
Love that you can process payments via the mobile app
I’ve used many other POS systems before and find Lightspeed to be more user friendly. Love that I can build menus in just a few hours and the software’s flexibility is terrific.
Easy to use and lots of self-help materials like videos. Tech support is quick to respond and fix issues.
End of day closing process isn’t as clear as I’d like.
The software is very stable, much more than our old system. And anytime a downtime occurs, customer service has been quick to get us running again.
POS is user-friendly
Many of its analytics tools and integrations come at an additional cost.