About
Company: LightSpeed
Lightspeed is a refined point of sale package that’s infinitely scalable. Whether your business a a
Starting from: $69/mo
In-Depth Analysis Summary
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Payments, POS and eCommerce all in one place
  • Wide hardware compatibility makes customization easy
  • Interface is intuitive and simple to use
  • Lots of support options and helpful tutorials
Cons
  • Some desirable features only included in the top tier plans
  • Add-ons can ramp up the cost
  • You are tied in to an annual contract
Continue to in-depth analysis

Lightspeed pulls off a tricky combination of providing something that’s user friendly and approachable but still highly scalable and easy to customize. It’s a solution that can truly grow with your business. Where Lightspeed impresses most is in its support. Between the self-service resources and the huge list of support options, you’re certainly not going to feel lost with what to do next at any point. Integration is strong too, making it easy to bolt Lightspeed on to innovative extras like loyalty schemes and booking systems. Alternatively, if you’re starting from scratch, you can use Lightspeed for everything – from POS to payments and even eCommerce. Lightspeed’s pricing tiers do ramp up quite quickly, and it’s a shame things like loyalty support and analytics are saved for the more premium packages. However, this is a great overall POS package, which manages to serve everyone from startups to corporates with equal finesse.

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Overall Reviews
User Reviews
L
Lisa L
11-50 employees
Used for: 2+ years
24 Mar - 2021

I highly recommend this POS

I have been searching for a POS that is simple, efficient with sales, and affordable. Lightspeed is the only one that meets our needs.

Pros

Love that you can process payments via the mobile app

K
Kate M
02-10 employees
Used for: 1-2 years
18 Feb - 2021

Really great for restaurants

I’ve used many other POS systems before and find Lightspeed to be more user friendly. Love that I can build menus in just a few hours and the software’s flexibility is terrific.

Pros

Easy to use and lots of self-help materials like videos. Tech support is quick to respond and fix issues.

Cons

End of day closing process isn’t as clear as I’d like.

S
Steven B
11-50 employees
Used for: Less than 6 months
22 Jan - 2021

One of the best POS for growing companies

The software is very stable, much more than our old system. And anytime a downtime occurs, customer service has been quick to get us running again.

Pros

POS is user-friendly

Cons

Many of its analytics tools and integrations come at an additional cost.