Overall Reviews
User Reviews
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L
Lisa L
11-50 employees
Used for: 2+ years
24 Mar - 2021

I highly recommend this POS

I have been searching for a POS that is simple, efficient with sales, and affordable. Lightspeed is the only one that meets our needs.

Pros

Love that you can process payments via the mobile app

K
Kate M
02-10 employees
Used for: 1-2 years
18 Feb - 2021

Really great for restaurants

I’ve used many other POS systems before and find Lightspeed to be more user friendly. Love that I can build menus in just a few hours and the software’s flexibility is terrific.

Pros

Easy to use and lots of self-help materials like videos. Tech support is quick to respond and fix issues.

Cons

End of day closing process isn’t as clear as I’d like.

S
Steven B
11-50 employees
Used for: Less than 6 months
22 Jan - 2021

One of the best POS for growing companies

The software is very stable, much more than our old system. And anytime a downtime occurs, customer service has been quick to get us running again.

Pros

POS is user-friendly

Cons

Many of its analytics tools and integrations come at an additional cost.

J
John A
51-200 employees
Used for: 1-2 years
20 Jan - 2021

Simply the best choice for our brand

Lightspeed has altered the way we do business completely. I especially love the ease of use and inventory management system.

H
Hannah G
02-10 employees
Used for: Less than 6 months
15 Feb - 2021

Loving it so far!

My shop recently started to use the Lightspeed POS solution, and we all very pleased. It has a system made specifically with ecommerce in mind. Managing my stock and growing my online capabilities has been a huge bonus.

Pros

I was able to integrate the system effortlessly with all my already existing tools such as MailChimp.

Cons

No option for Android which was a bit of a hassle in the beginning but we worked it out and it's been smooth sailing since.

M
Matthew R
11-50 employees
Used for: 1-2 years
11 Apr - 2021

Very happy with this choice

The experience has been overall fantastic. I know that I can rely on the Lightspeed system to properly track my inventory and orders as well as my online transactions. Whenever I ran into small issues, their support team was immediately available and happ

R
Renee S
02-10 employees
Used for: 2+ years
10 Feb - 2021

Great Integration and Longevity

Been using lightspeed for 2 years now and no complaints. The software is constantly being updated every few months so the system never falls behind. Everything is integrated, specifically ecommece, which has been extremely beneficial for my store.

L
Leslie V
02-10 employees
Used for: Less than 6 months
03 Jan - 2021

My store is doing great thanks to this POS!

If you're in retail, then lightspeed is for you. This system changed the way I ran my business.

Pros

Customer care and everything you could possibly need to run a business is available at your fingertips

C
CJ
11-50 employees
Used for: 1-2 years
17 Nov - 2021

Very Honest

quick return call, amazing customer service, love that they are honest and don't sell you something that you don't need, the young lady was very straight forward of what they offer! they give great recommendation that fits your business needs.

G
G M
11-50 employees
Used for: 6-12 months
25 Oct - 2021

Lightspeed review

Customer service is great. Website looks good and was easy to setup. Payment options and shopping cart are great.

R
Ruth L
02-10 employees
Used for: 6-12 months
19 Oct - 2021

Ligthspeed POS experience

Ligthspeed is easy to customize and easy to use. Outstanding POS features and a great customer service team.

C
Cody S
No employees
Used for: 6-12 months
10 Oct - 2021

Great Product

This product is amazing because of the ease of use with the inventory and POS system. I will always recommend this product when it comes to a POS system.

L
Linda I
02-10 employees
Used for: 2+ years
26 Oct - 2021

Awesome POS

I have been using lightspeed for 9 years and absolutely love it. It is user friendly where anyone can use it and navigate all areas of the system.

H
Harkirat B
11-50 employees
Used for: 2+ years
20 Oct - 2021

lightspeed review

We have been using lightspeed for 6 years and I like how easy it is to use and how it comes with so many features that are useful in our business. It is very organized and you are able to look up records and sales from years passed and compare which allows you to grow your business.

R
Rajendra J
11-50 employees
Used for: 6-12 months
23 Oct - 2021

Great POS

The POS is working great but there is issue that the order ones placed to the kitchen can't be modified. If customer says to modify anything after placing the order, the counter employee has to go to the kitchen to inform for modifications. Apart from this in kitchen display if new order window gets at the bottom it hides one item at the bottom which causes one item missing in the order. All other features are good and I like it.

T
The B
02-10 employees
Used for: 6-12 months
11 Oct - 2021

Excellent Point of Sale

Lightspeed has transformed our business. Our systems are more integrated and we can track our personnel and basic inventory. We can tailor menus to suit our business. Great functionality and ease of use. You can't go wrong with this point of sale. Buy it!!

S
Sue Ann A
11-50 employees
Used for: 1-2 years
05 Oct - 2021

Functionality and Great Support at it's best!

Great all-in-one solution for our business. Easily integrates with other software. Lightspeed brought a high level of functionality to our business. Our processes are now streamlined. Excellent support services.

A
Alireza N
No employees
Used for: 6-12 months
03 Oct - 2021

POS system

Best POS system I've used, very easy to set up and use.

A
Alireza N
No employees
Used for: 6-12 months
03 Oct - 2021

POS system

Very easy to set up and use, good prices, outstanding customer support.

G
Gino C
11-50 employees
Used for: 6-12 months
04 Oct - 2021

Amazing!

Love lightspeed software and POS , everything integrates perfectly and works great together. It has made running our stores a breeze and managing staff and inventory even easier, would recommend lightspeed to anyone looking for a new POS software and more like their loyalty and more. Gino Capone Simatech Vapour Shop