"The first restaurant point of sale to offer a 100% EMV and PCI compliant system, Rezku leads the way in the POS industry."
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0 Ease Of Use
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Pros
  • Intuitive to use and configure
  • Strong focus on security and compliance
  • Includes fully-featured loyalty and gifting features
  • Simple pricing, with no gouging for premium features
Cons
  • Fairly limited hardware options
  • The list of integrations is solid but short
  • Only available for iPad
Company Background

Rezku was founded in 2012 and has been at the forefront of innovation for the restaurant industry. They partner with major restaurant chains in order to optimize service, develop hardware solutions with manufacturers as well as set the pace with payment industry leaders.

Plans & Pricing

Rezku’s pricing structure is incredibly simple. There’s just one fixed cost package based on a single iPad setup. You then pay extra for additional software licenses as needed.

It’s important to note that Rezku’s base pricing doesn’t include any hardware. You will need to allow for the iPad(s) and any additional POS hardware you require.

While Rezku does offer demonstrations and trials, you need to request these from the sales team.

Rezku POS
$79/mo
FREE trial via sales team
Rezku Enterprise
Request a Quote
FREE trial via sales team

Rezku POS

Rezku POS costs $79/mo. This includes the entire feature-set, so there’s no need to worry about certain features only appearing on more expensive pricing tiers. The basic cost covers one software license, so you should budget for more if you require additional terminals.

Rezku Enterprise

Rezku offers custom enterprise pricing for larger businesses. This pricing is generated on a case-by-case basis, depending on the size of your business and number of locations.

Features & Functionality
Best For
Features
  • Retail Store
  • Coffee Shop
  • Nightclub
  • Quick Service
  • Bars
  • Restaurants
  • Food Truck
General Features
Delivery Management

Rezku builds in a comprehensive suite of features for restaurants that operate delivery services or wish to add them. Caller ID is integrated so that existing customers’ details appear automatically, simplifying the order process. Detailed driver instructions are included, as well as integration with Google Maps.

Secure Payment Integration

Rezku includes support for both online and offline payments. There are options for contactless payment, Apple and Google Pay, and traditional swipe payments. As is evident throughout all of Rezku’s approach, there’s a strong focus on security, with encrypted data and full PCI compliance.

Detailed Inventory Management

The inventory management system within Rezku keeps track of inventory “down to the ounce.” There’s integration with stock ordering systems and automatic warnings to prevent you from running out of the individual ingredients required to build menu items.

Gift Cards and Loyalty Schemes

Rezku supports both point-based loyalty schemes and gift incentives. Both physical gift cards and digital eCards are available. It’s notable that these comprehensive features are built-in and included with all packages. Many POS systems offer them as an additional extra or via third-party integration. Where they are included, they’re often held back for premium pricing tiers.

Staff Management and Payroll

There’s plenty of support for the human resources side of a business included with Rezku. There’s an integrated payroll system, and staff support to clock in and out. A wide range of reports also helps you to see which staff are the best performers. Also, once again, there’s a focus on security features, including financial and inventory auditing.

Integrations & Add-Ons

Rezku offers a relatively small list of integrations with other software solutions. However, it covers all the key bases and there are lots of popular products that are natively supported. Since Rezku is solely focused on restaurants and bars, it’s understandable that the list isn’t the longest in the POS industry.

For accounts, there are links with all the key players, including Xero, QuickBooks, and Sage. Various online ordering and delivery services are supported, including Doordash, Uber Eats, and Grubhub. For bars, there are integrations with popular services including DigitalPour, BarVision, and BeerBoard.

Features
  • Inventory Management
  • Loyalty Program
  • Mobile Compatibility
  • Online Ordering
  • Reporting
  • Split Checks
  • Manage Tips
  • Staff Scheduling
  • Offline Payments
  • Customer Profiles
  • Multidevice Payments
  • Gift Card Support
  • Accounting Integration
  • Tableside Ordering
  • Floor Plan Management
  • Customer-Facing Display
  • Self-Service Kiosk
Hardware & Software
Hardware Requirements

Rezku is an iPad-based system. The iPads themselves are not included in the pricing, so must be allowed for as a separate cost.

For those in need of a full hardware-based system, there are various options that include cash drawers, receipt printers, and card readers. There are preset bundles available, as well as the option of building custom systems.

As a starting point, the “Budget POS” option includes a solid iPad stand, a Bluetooth printer, and a card reader. This costs $495 on a special offer at the time of writing but does not include the iPad itself. “Stationary POS” at $764 adds a better superior card reader that includes contactless support.

Features
  • iOS
  • Android
  • Cloud-Based
  • On-place Installation
  • Windows
  • Mac
Pricing Options
Features
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Annual Subscription
  • One-Time License
Ease of Use

Rezku scores particularly well on ease of use. The image-based interface makes it easy for staff to identify items and quickly learn to use the system.

The focus on restaurants and bars specifically really shines through. Operations that can feel clunky and unintuitive on some systems, such as tab splitting and tip management, are really simple to perform. Even individual menu items can be cost split to share across multiple diners.

Customer Support

Rezku provides plenty of support options, and the focus on customer care is clear as soon as you visit the website. There are several videos to explain the system’s features, and there’s a live chat box for asking pre-sales questions.

Although this approach is all very positive, there’s certainly a focus on early direct contact with potential customers. Those who prefer to download free trials and shortlist products before talking to a sales team may not prefer this approach!

Although Rezku offers support covering core business hours across the US (7am – 10pm PT), 24/7 support is not currently available. This is a potential issue if you run a late-night business and experience a problem outside of these hours.

Additional customer support:
Blog
Rezku maintains a simple blog on the Blogspot platform. The company doesn’t publish very much content. It’s mainly focused on new software and product updates, and there are only a handful of articles put out each year.

Phone Support
Phone Support
Available during extended office hours, seven days per week
Live Online Chat
Live Online Chat
Both pre and post-sales support available via a live chat window
Email
Email
Straightforward email support is available
Video Tutorials
Video Tutorials
Short videos that explain features are available
FAQ
FAQ
Basic and small FAQ section available on site
Final Word

Rezku has a laser focus on doing one thing and doing it well. While some POS systems try to cater for every possible business, Rezku concentrates solely on restaurants and bars. The approach makes for a very intuitive system that’s easy to learn and a pleasure to use. There are some slightly negative ways in which Rezku’s size and relatively recent entry into the POS business shows its head. While the support on offer is of a high standard, it’s not 24/7. Unfortunately, a fairly limited selection of self-service support options does compound this issue. However, this should not detract from Rezku’s well-thought-out feature set, appealing pricing and overwhelmingly positive reputation. The features around phone orders and food delivery are truly excellent, and clearly designed with the world’s “new normal” in mind. Rezku has put a lot of thought into what modern food service businesses need.

Ben Taylor
Author: Ben Taylor
Ben Taylor has worked in technology since the turn of the century. He produces articles on a range of technical subjects and has specialist knowledge in Point of Sale systems, cyber security and small business IT. When he’s not writing or fixing computers, he helps out other freelancers.