Overall Reviews
User Reviews
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J
Jeremy J
11-50 employees
Used for: 6-12 months
05 Feb - 2021

Best move we ever made!

Signing up for this POS system was the best move we could have made. The point of sale is really easy to use and love that it syncs with our webstore, which helped us see more sale opportunities. Customer support is on point too, which is awesome.

Pros

The hardware is pretty good, the POS is user friendly, and customer support was exceptional.

Cons

They charge fees that seem to increase over time.

J
Jenny B
11-50 employees
Used for: 2+ years
09 Jan - 2021

Shopkeep has everything to run a business

I’ve been using Shopkeep for many years now, and It has everything my business needs to operate efficiently. I really like that all the reports are easy to access and from anywhere. Inventory and updates on sales, taxes, etc. are all easy to follow. Love

O
Oliver D
11-50 employees
Used for: 6-12 months
07 Mar - 2021

Customer service works hard to solve issues

This POS system is very easy to use and the customer service team goes above and beyond to resolve issues. I'm satisfied with everything Shopkeep offers. We are a restaurant that has been in business for over 10 years, and this is the best POS we’ve ever

D
David B
11-50 employees
Used for: 6-12 months
08 Feb - 2021

Perfect for a small retail shop

I own a small retail shop and looked around for a good POS, but everything I found was designed around cafes and restaurants. Thankfully, Shopkeep was different. It’s was suitable for my business even though we weren’t a café or restaurant. We were up and

Pros

I like the mobile app. I can see all my sales and transactions for the day in real-time.

Cons

We had problems with the equipment at first, but the issue was quickly resolved.

J
John D
Owner/Operator
Restaurants, 02-10 employees
Used for: 1-2 years
09 Feb - 2021

Pretty happy

Pretty good solution. Worked for us!

Pros

Great customer support. Didn't have any trouble getting through to them. Solution is very intuitive.

Cons

Sometimes goes down with slower internet speeds.

D
Daniel M
11-50 employees
Used for: 6-12 months
05 Mar - 2021

Exactly what the doctor ordered

Moving to Shopkeep has simplified our day-to-day grind. We can manage everything through the back office and all is easy to understand. Shopkeep eliminated our inventory nightmare. Huge thumbs up!

Pros

I like that we can transfer inventory between locations as expand and add additional POS systems. Customer support is really helpful, they always give simple and easy to follow instructions.

Cons

The layout for items is good, but I feel it can be improved.

J
Jackie S
11-50 employees
Used for: 6-12 months
03 Jan - 2021

Amazing POS with loads of features

We love Shopkeep. The register and back office have everything we need. Newbies have no trouble learning how to use and navigate the POS. We’ve not had any problems with their hardware, seems to run smooth all the time.

G
Gary J
02-10 employees
Used for: 6-12 months
12 Jan - 2021

A good POS system for a small business

Shopkeep is a nice POS. I like the inventory system because it works well even though we have hundreds of items. I like the easy-to-use front end. There are some quirks but overall, I think this POS is good.

Cons

I’m disappointed with the regular tech support team,