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VoIP

We’ve researched & reviewed the most recommended Voice over Internet Protocol brands so that you can confidently choose the right cloud platform or internet phone system for your business!

Price - Starting from
Pay As You Go
$10
/mo /user
Free Zoom Meetings
Price - Starting from
Business
$19.99
/mo /user
(billed annually) FREE trial
Price - Starting from
Free
$0
/mo +pay/min
Unlimited agents, 21-day FREE trial
Expert Rating
0.0
Price
4.5
Ease Of Use
4.5
Features
5.0
Support
4.5
Expert Rating
0.0
Price
4.5
Ease Of Use
4.5
Features
4.5
Support
3.5
Expert Rating
0.0
Price
4.5
Ease Of Use
4.0
Features
4.5
Support
4.0
Expert Pros
Intelligent call routing & management
Centralized management
Reliable and secure
Quick response for support issues
Expert Pros
Very quick & easy set up
Tailored to your needs at no additional cost
Exceptional customer support online & over the phone
No additional hardware needed
Expert Pros
Very easy to set up
Cost is quite competitive
A wide range of useful call center features
No additional software or hardware necessary for use
Expert Cons
Consumes a lot of computer battery power
Expert Cons
Impossible to integrate with any existing enterprise
PBXs Limited application programming interface abilities
No searchable knowledgebase
Expert Cons
Not really a general-purpose business VoIP solution
Can't integrate with any existing enterprise PBXs
Incoming calls cost extra after free minutes are exhausted
Expert Verdict

Zoom cloud phone system provides you with modern cloud business communication. You can make and receive seamless calls over WiFi, cellular voice connections, and cellular data. The phone support is available for Android, iOS, macOS, and Windows. For a business, every call is important, and you cannot miss any calls. Zoom offers intelligent call routing and management whereby every call is connected efficiently. Moreover, the Zoom phone provides various exciting features, such as Zoom Phone Power Jack, Call Routing & Management, Modern Mobile & Desktop apps, Auto Attendant/IVR, Call recording, Voicemails, and more.

Expert Verdict

Acefone is a first-rate VoIP provider that is able to stand out in the crowded world of cloud-based VoIP system providers. With tailored solutions, ease-of-use, competitive pricing, and the ability to integrate CRM systems, it’s a great choice for many businesses from a wide range of industries.

Expert Verdict

Freshdesk Contact Center is a refreshingly innovative call center application with a multitude of flexible features. Although not aimed toward general enterprise telephony requirements, its specialization in advanced call center features, as well as its flexible incorporation of remote agents makes it a very versatile option for any business or enterprise of any size.

User Rating
0.0
5
1 Users
(1)
4
2 Users
(2)
3
0 Users
(0)
2
0 Users
(0)
1
0 Users
(0)
User Rating
0.0
5
0 Users
(0)
4
2 Users
(2)
3
0 Users
(0)
2
0 Users
(0)
1
0 Users
(0)
User Rating
0.0
5
1 Users
(1)
4
1 Users
(1)
3
0 Users
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2
0 Users
(0)
1
0 Users
(0)
Top Positive User Review
1-10 employees
Used for: Less than 6 months
28 Apr - 2022
Highly Recommended
Zoom Phone has become an essential tool on my daily life. It has helped me be more productive and efficient. Using all the tools and maximizing my time means that my meetings remain of high quality. Using Zoom Phone on your computer is highly recommended.
Top Positive User Review
11-50 employees
Used for: 6-12 months
04 Oct - 2021
A great new VoIP system
Excellent price, great customer service, and very easy to use.
Dislike:
  • Syncing with online databases, e.g. Google or iCloud, seems to be impossible. The contact database has to be duplicated into Acefone's service panel.
Top Positive User Review
1-10 employees
Used for: 6-12 months
11 Jan - 2021
Solid quality voice
We usually use the web application and it has been great so far!
Like:
  • Being able to see the KPIs of my team, This feature helps improve our customer service actions. Freshcaller's support team was the best part of this VoIP.
General Features
Salesforce integration
Google integration
Office365 integration
Zendesk integration
Online Backup and Storage
Virtual phone numbers
International Telephone
Android APP Support
IOS App Support
Operator Services
Internet fax
Worldwide Service
Devices
Use via computer
Use via cellphones
Use via phones
Use via mobile app
Calling
Call holding
Call forwarding
Call Logs
Call Transfer
Call waiting
3-Way-Calling
Call Blocking
Call 911
Call Queuing (ACD)
Caller ID
Advanced Calling
SMS Messaging
Music on hold
Voicemail to email transcriptions
Follow me
Call Conferencing
Dial-by-name directory
Do Not Disturb (DND)
Push to Talk
Multiple Devices on One Extension
Mobile app calling
Virtual Receptionist
Multi-Line Hunt Groups
General Features
Salesforce integration
Google integration
Office365 integration
Zendesk integration
Online Backup and Storage
Virtual phone numbers
International Telephone
Android APP Support
IOS App Support
Operator Services
Internet fax
Worldwide Service
Devices
Use via computer
Use via cellphones
Use via phones
Calling
Call holding
Call forwarding
Call Logs
Call Transfer
Call waiting
3-Way-Calling
Caller ID
Advanced Calling
SMS Messaging
Music on hold
Voicemail to email transcriptions
Follow me
Call Conferencing
Multiple Devices on One Extension
Mobile app calling
Virtual Receptionist
Multi-Line Hunt Groups
General Features
Online Backup and Storage
Virtual phone numbers
International Telephone
Android APP Support
IOS App Support
Devices
Use via computer
Use via cellphones
Calling
Call holding
Call forwarding
Call Logs
Call Transfer
Call waiting
3-Way-Calling
Call Blocking
Caller ID
Advanced Calling
Music on hold
Call Conferencing
Push to Talk
Multiple Devices on One Extension
Mobile app calling
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
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