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VoIP

We’ve researched & reviewed the most recommended Voice over Internet Protocol brands so that you can confidently choose the right cloud platform or internet phone system for your business!

Price - Starting from
Pay As You Go
$10
/mo /user
Free Zoom Meetings
Price - Starting from
Basic
$49.95
/mo /user
Price - Starting from
Tier 1
$29.95
/mo /user
1-4 users
Expert Rating
0.0
Price
4.5
Ease Of Use
4.5
Features
5.0
Support
4.5
Expert Rating
0.0
Price
3.5
Ease Of Use
4.0
Features
3.5
Support
4.5
Expert Rating
0.0
Price
4.0
Ease Of Use
5.0
Features
4.0
Support
5.0
Expert Pros
Intelligent call routing & management
Centralized management
Reliable and secure
Quick response for support issues
Expert Pros
Easy to use desktop applications
Admin API
Caller groups
Dial by name directory
Expert Pros
Great customer support
Custom call routing available
Robust auto attendant features
All-feature price inclusivity
Expert Cons
Consumes a lot of computer battery power
Expert Cons
Features can get pricy
Expert Cons
No ability to turn off notifications without turning off app
No customizable ring groups
Not enough analytics detail for some customer support teams
No picture capability on SMS
Expert Verdict

Zoom cloud phone system provides you with modern cloud business communication. You can make and receive seamless calls over WiFi, cellular voice connections, and cellular data. The phone support is available for Android, iOS, macOS, and Windows. For a business, every call is important, and you cannot miss any calls. Zoom offers intelligent call routing and management whereby every call is connected efficiently. Moreover, the Zoom phone provides various exciting features, such as Zoom Phone Power Jack, Call Routing & Management, Modern Mobile & Desktop apps, Auto Attendant/IVR, Call recording, Voicemails, and more.

Expert Verdict

Although initially the pricing issue was a little bit confusing, OnSIP does redeem itself in the fact that it has a very comprehensive support infrastructure, with online chat and live video chat available for most of the day. Its features are also quite comprehensive for the needs of any small to medium-sized business, with various options for end devices including both softphones, as well as desk phones.

Expert Verdict

Companies that are looking for a full-featured communications system that is ready for how business is now conducted should look closely at GoToConnect. This communication solution is backed by a company that has been an industry leader and has produced an overall positive customer experience for its users. Customer support is one of the hallmarks of the service and the capability for businesses to leverage video conferencing for internal meetings and webinars is a plus. Customers are nearly unanimously happy with the sound and video quality across multiple devices and platforms, and the flexibility of the product makes it adaptable to the requirements of nearly any industry.

User Rating
0.0
5
1 Users
(1)
4
2 Users
(2)
3
0 Users
(0)
2
0 Users
(0)
1
0 Users
(0)
User Rating
0.0
5
1 Users
(1)
4
0 Users
(0)
3
1 Users
(1)
2
0 Users
(0)
1
0 Users
(0)
User Rating
0.0
5
4 Users
(4)
4
1 Users
(1)
3
0 Users
(0)
2
0 Users
(0)
1
0 Users
(0)
Top Positive User Review
1-10 employees
Used for: Less than 6 months
28 Apr - 2022
Highly Recommended
Zoom Phone has become an essential tool on my daily life. It has helped me be more productive and efficient. Using all the tools and maximizing my time means that my meetings remain of high quality. Using Zoom Phone on your computer is highly recommended.
Top Positive User Review
51-200 employees
Used for: 1-2 years
04 Oct - 2021
OnSIP is fantastic
I highly recommend OnSIP. It offers excellent service at an affordable price. I use the service at my small manufacturing facility. Having managed the IT department of a large organization, I recall that traditional phone services cost us ten times as much.
Like:
  • -The support team is extremely responsive
  • -Supports a wide range of IP phones.
Top Positive User Review
51-200 employees
Used for: 2+ years
08 Apr - 2021
Fantastic addition to our business
Gotoconnect has been phenomenal for us. We’ve used them for many years now – started when they were still Jive.
Like:
  • The call quality is a big plus. It has so many features that our IT team seems to always find a solution in Gotoconnect for anything we want to do. It’s simple to use and set up, and the customer service team is top-grade.
General Features
Salesforce integration
Google integration
Office365 integration
Zendesk integration
Online Backup and Storage
Virtual phone numbers
International Telephone
Android APP Support
IOS App Support
Operator Services
Internet fax
Worldwide Service
Devices
Use via computer
Use via cellphones
Use via phones
Use via mobile app
Calling
Call holding
Call forwarding
Call Logs
Call Transfer
Call waiting
3-Way-Calling
Call Blocking
Call 911
Call Queuing (ACD)
Caller ID
Advanced Calling
SMS Messaging
Music on hold
Voicemail to email transcriptions
Follow me
Call Conferencing
Dial-by-name directory
Do Not Disturb (DND)
Push to Talk
Multiple Devices on One Extension
Mobile app calling
Virtual Receptionist
Multi-Line Hunt Groups
General Features
Google integration
Zendesk integration
Virtual phone numbers
Devices
Use via computer
Use via phones
Calling
Call holding
Call Logs
Call waiting
3-Way-Calling
Call Blocking
Call 911
Call Queuing (ACD)
Advanced Calling
Music on hold
Voicemail to email transcriptions
Follow me
Call Conferencing
Dial-by-name directory
Do Not Disturb (DND)
Multiple Devices on One Extension
Virtual Receptionist
Multi-Line Hunt Groups
General Features
Salesforce integration
Google integration
Online Backup and Storage
Virtual phone numbers
International Telephone
Android APP Support
IOS App Support
Internet fax
Devices
Use via computer
Use via cellphones
Use via phones
Calling
Call holding
Call forwarding
Call Logs
Call Transfer
Call waiting
3-Way-Calling
Call Blocking
Call 911
Call Queuing (ACD)
Caller ID
Advanced Calling
Voicemail to email transcriptions
Call Conferencing
Do Not Disturb (DND)
Mobile app calling
Virtual Receptionist
24/7 Help & Support
Phone Support
Live Online Chat
Email
Video Tutorials
FAQ
Blog
24/7 Help & Support
Phone Support
Live Online Chat
Email
24/7 Help & Support
Phone Support
Email
Video Tutorials
FAQ
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