The 8×8 Work provides you with interactive and powerful features to make you survive and thrive in the VoIP industry. See below for some business-critical features.
Multi-Level Auto Attendant
Auto Attendant is the automated receptionist that provides custom calling via multiple menus. For example, this function may transfer calls to different company departments, such as the IT department, human resource department, café, etc. With multi-level Auto Attendant, you can create many Auto Attendants, and each of them can have various profiles. Furthermore, you can configure multiple call flows based on your setup rules.
Role-based Access Controls
Administrators use this feature to create permissions for employees. Moreover, they can create custom roles or system-created roles for employees’ specific needs. In this way, administrators can have more control, visibility, and security.
Analytics
The 8×8 Work provides you with a single platform to get explicit, aggregated analytics across your cloud communication. In addition, the 8×8 Work can deliver readily available and accurate analytics to aid decision-making and solve business problems.
3-Way Calling
It is also known as conferencing calling, which allows you to talk to two different parties in a call for simple audio collaboration. The 8×8 Work supports up to 50 participants at a time.
