"The hassle-free webinar platform"
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Intuitive interface
  • Simple scheduling
  • Many native integrations
  • More affordable than most of its competition
Cons
  • Using it on a restricted network or network with group policy restrictions is challenging
  • Could use more granular reporting
Company Background

LogMeIn markets GoToWebinar as a tool for marketing, training, and internal communications. Originally developed by Citrix, GoToWebinar is a natural progression from the video conferencing software originally marketed by Citrix and then by its successor, LogMeIn. The GoToWebinar product provided by LogMeIn is scalable and is built to handle the webinar requirements of businesses of all sizes.

Plans & Pricing

GoToWebinar offers four tiers of pricing aimed at every business from the startup to well-established, enterprise-level organizations.

Lite
$49/mo
per organizer (billed annually)
7-day FREE trial
Standard
$99/mo
per organizer (billed annually)
7-day FREE trial
Pro
$199/mo
per organizer (billed annually)
7-day FREE trial
Enterprise
$399/mo
per organizer (billed annually)
7-day FREE trial
Features & Functionality
General Features

Because GoToWebinar has been developed by the people that produced GoToMeeting, an industry standard for so many years, it has a fully developed set of features. Here are the most popular.

Planning Features

With Event Management, Flexible Scheduling, and Webinar Templates, you will be able to set up marketing, training, and internal communications more easily.

Promotional Features

Branding, Channel pages, Custom Registration, and the possibility of having your webinar featured on GoToStage.com help you spread the word and build your audience.

Engagement Features

Everything from polls and surveys to presenter webcams and engagement dashboards is included for you to make your webinar an opportunity to grab the attention of your audience and communicate your message.

Conversion Features

Whether you want to record your webinar to share on social media, leverage pre-recorded webinars in your marketing strategy, or bring data into your CRM or other software platforms via integrations, GoToWebinar has the most popular conversion features built in from the beginning.

Analytics Features

If you want to be constantly improving (and we know that you do), then the analytics built into GoToWebinar will be your best friend. Source Tracking, Attendee Reports, and Event Analytics are all available to you.

Features
  • Salesforce integration
  • Google integration
  • Office365 integration
  • Zendesk integration
  • Online Backup and Storage
  • Virtual phone numbers
  • International Telephone
  • Android APP Support
  • IOS App Support
  • Operator Services
  • Internet fax
  • Worldwide Service
Devices
Features
  • Use via computer
  • Use via cellphones
  • Use via phones
Calling
Features
  • Call holding
  • Call forwarding
  • Call Logs
  • Call Transfer
  • Call waiting
  • 3-Way-Calling
  • Call Blocking
  • Call 911
  • Call Queuing (ACD)
  • Caller ID
Advanced Calling
Features
  • SMS Messaging
  • Music on hold
  • Voicemail to email transcriptions
  • Follow me
  • Call Conferencing
  • Dial-by-name directory
  • Do Not Disturb (DND)
  • Push to Talk
  • Multiple Devices on One Extension
  • Mobile app calling
  • Virtual Receptionist
  • Multi-Line Hunt Groups
Ease of Use

Setting up and using GoToWebinar is fairly straightforward for small and medium businesses. Set up your account is quick and easy on any computer, tablet, or phone. A computer is the best device to use to set up a webinar instead of a tablet or smartphone. The platform offers many options to choose from. If you are just getting started on the platform, you should check out the training resources to avoid being overwhelmed. In large corporations and mid-sized businesses, ease of use becomes a challenge. An IT specialist can assist with these setups by setting up the integrations, managing the security, and making sure everything is configured so that the marketing or internal communications department reaches its goals.

Customer Support

GoToWebinar has a healthy track record when it comes to customer support. While you aren’t going to find a webinar hosting company that has a 10/10 customer support rating, GoToWebinar comes as close to that goal as any of its competitors.

24/7 Help & Support
24/7 Help & Support
You can reach out to a specialist 24/7 through their phone number
Phone Support
Phone Support
A phone number is available for you to call support
Email
Email
Available through ticketing system within the membership area
Video Tutorials
Video Tutorials
Variety of videos, webinars, product guides, and customer stories
FAQ
FAQ
Found in the support section of the GoToWebinar website.
Final Word

GoToWebinar is a robust webinar platform and deserves its spot within the top three recommended webinar hosting tools today. It has a built-in capacity to scale with your business and has the added benefit of having synergy with the “GoTo” family of products that many companies are already utilizing. Whether your business is a small operation or a multinational corporation looking for a webinar solution, GoToWebinar needs to be on your list of considerations.

Fakhar Imam
Author: Fakhar Imam
Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.