Overall Reviews
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D
Deborah F
11-50 employees
Used for: 6-12 months
05 Feb - 2021

Finally, a phone system at a reasonable price

Unlike our previous system, it takes less time (around 10%) than what we used to spend setting up extensions, without the aggravation and worry. So my experience has been great with Grasshopper.

G
Greg P
51-200 employees
Used for: 1-2 years
11 Jan - 2021

I’m satisfied with Grasshopper

Overall, it took less than 30 minutes to get everything set up and activate my number, so I was pleased with the onboarding process.

Pros

It offers more useful features than its competitors, where sometimes they have functions that are useless.

Cons

The Wi-Fi calling feature could be better.

R
Renata L
51-200 employees
Used for: 6-12 months
01 Jan - 2021

Made this project manager happy

It’s been great using Grasshopper. You can transfer calls with ease and call quality is always high quality and clear. I haven’t experienced any dropped calls.

S
Sam A
11-50 employees
Used for: 1-2 years
03 Oct - 2021

Alright VoIP system

Grasshopper, once set up, is easy to use to receive calls.

Cons

It's not the easiest to use for outgoing calls. We typically just end up making calls from our direct phone numbers instead of bothering with using Grasshopper for outbound calls.

L
Lori G
02-10 employees
Used for: Less than 6 months
03 Oct - 2021

Its okay

Setup and use of the system are very simple. Features and extensions can be enabled easily. Users can also customize their extensions.

Cons

Their SMS support is not as good as their website claims. This is totally misleading.
Their website has some issues with administration.