"124,000 businesses are using Intermedia’s products."
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Affordable Pricing
  • Integration with multiple other tools
  • HD video conferencing
  • Easy to deploy
Cons
  • Normal issues for VoIP if a user has low bandwidth, high jitter, or latency.
Company Background

Intermedia is a cloud communication company that offers a variety of products to provide reliable connectivity through chat, business email, voice, and video conferencing. Moreover, the company offers interactive features like file sharing, backup, archiving, robust security, and more. Users can establish connectivity at any time from any place.

Currently, around 124,000 businesses are using Intermedia’s products. In addition, the company has more than 7,000 channel partners. They are helped through the Customer Ownership Reseller (CORE™) model that allows them to package, manage, and even resell Intermedia’s software as if they are the real owner.

Plans & Pricing

Intermedia offers five products for voice and communications. These products include Intermedia Unite, Intermedia Contact Center, AnyMeeting Video Conferencing, AnyMeeting Webinars, and SIP Trunking. We will delve into price plans for each product.

Unite
$27.99/mo
per user
Contact Center
Custom Pricing
Get a Quote
AnyMeeting Video Conferencing
$9.99/mo
per user
30-day FREE trial
AnyMeeting Webinar
$48/mo
per user
SIP Trunking
$16.95/mo

Intermedia Unite

There are two plans and pricing for Intermedia Unite – Unite Pro and Unite Enterprise. The former starts at $27.99 and the latter starts at $32.99. You can get a quote by either filling the registration form or calling directly to the sales center. Get some additional add-ons by paying extra fees.

The following list demonstrates the details for each add-on. 

  • Resource Line: $9.99 per month
  • Fax Lines: $12.99 per month
  • Exchange Email: $7.49 per month
  • Contact Center: Call for Price
  • Toll-Free Numbers: Call for Price

Intermedia Contact Center

Intermedia Contact Center is available either standalone or you can use it with other Intermedia services and applications. There are two price plans for this product. However, details are not available on Intermedia’s official website. You get a quote from the company by calling its selling center.

Intermedia AnyMeeting Video Conferencing

Intermedia AnyMeeting Video Conferencing offers price & plans for three different ranges of users – 1-25, 26-100, and 100+. There are four price plans – namely Starter, Lite, Pro, and Enterprise. The value of each price plan is different for different ranges of users. All price plans offer a 30-day free pro trial. We will explain the price plan for the first range – 1-25 users. The starter plan is free but the features are limited. The Lite price plan begins with $9.99/month/user. The Pro price plan is best valued and starts at $12.99/month/user. Moreover, the Enterprise price plan starts at $17.99/month/user.

AnyMeeting Webinar

AnyMeeting Webinar offers three price plans to help you meet the needs of your business. These price plans are termed Webinar Lite, Webinar Pro, and Webinar Enterprise. Webinar Pro is the most popular price plan that allows 250 webinar attendees to participate in the webinar. Webinar Lite is available for $48.00/Month/User. Moreover, Webinar Pro starts at $128.00/Month/User. Lastly, the Webinar Enterprise plan starts at $298.00/Month/User.

SIP Trunking

SIP Trunking Intermedia offers an affordable price plan for its SIP Trunking service. These price plans are termed as Unlimited Plan and Bundled Plan. Unlimited Plan starts at $24.95 per month whereas the Bundled Plan starts at $16.95 per month.

Features & Functionality
General Features

Intermedia is an affordable program for companies. This software platform offers multiple services with powerful features. The following sections take a deep dive to understand the most critical features and functionalities.  

Video Conferencing

Intermedia’s Video Conferencing platform allows participants to share content through productive and interactive meetings in real-time. Video conferencing offers a Webcam with 720P HD video conferencing with up to 30 webcams supported. Participants can also join the meeting via computer or phone. Besides, they can share a screen. The screen annotation feature enables participants can share crucial points on a shared screen in real-time during the meeting. Furthermore, the integration feature allows participants to use AnyMeeting from their day-to-day applications, such as MS Teams, Slack, G-Suite, Outlook, and more.

More importantly, Video Conferencing also allows you some pro features that encompass Record Meetings, Remote Control, Notes, Meeting Transcripts & Insights, Custom Branding, and Record Meetings.

AnyMeeting Webinars

AnyMeeting Webinar offers interactive features. You can promote your webinars with custom invitations, email reminders, and registration pages. All of these are incorporated in one complete webinar solution. Webinar also allows you to launch quick pools and share results in real-time. In addition, this solution offers you HD Video Broadcasting, Host Controls, Live Audience Q&A, Real-time Polls, One-Click Sharing, Cloud Recording, Computer Audio and Phone Dial-in, International Dial-in Numbers, Analytics and Statics, and more.

SIP Trunking

You can enhance your business phone system by using Intermedia’s SIP Trunking. It will allow you to increase flexibility and save your telephony costs. SIP Trunking, in fact, is a method of sending voice and other unified communications over the internet. This method replaces the traditional telephone lines and works with an IP-enabled PBX.

According to Transparency Market Research, the SIP Trunking services across the globe could grow at a 13% annual rate until 2030 and it could reach $35.5 billion market value by the same year.

Security

Intermedia is audited with SOC 2 that verifies this company’s robust security system. Moreover, the company has SOC 3 security and availability reports and SSAE 16 Type II-audited data centers. Email protection is ensured through TLS v1.2 encryption, advanced encryption with policy-based email encryption, and BitLocker. It also involves an SSL and AES-256 encryption scheme.

The company also offers many security features for emails, such as AntiSpam, AntiVirus, White/Back Lists, Antimalware, Anti-phishing for URLs, and Remote Wipe for PCs.

Compliance

Modern regulatory standards require organizations to comply with data security and privacy rules. Noncompliant companies can bear the brunt of heaving fines and reputational losses. To avert the issue, Intermedia helps enterprises to comply with several regulatory standards that include HIPAA, SEC, FINRA, and more.

Features
  • Salesforce integration
  • Google integration
  • Office365 integration
  • Zendesk integration
  • Online Backup and Storage
  • Virtual phone numbers
  • International Telephone
  • Android APP Support
  • IOS App Support
  • Operator Services
  • Internet fax
  • Worldwide Service
Devices
Features
  • Use via computer
  • Use via cellphones
  • Use via phones
  • Use via mobile app
Calling
Features
  • Call holding
  • Call forwarding
  • Call Logs
  • Call Transfer
  • Call waiting
  • 3-Way-Calling
  • Call Blocking
  • Call 911
  • Call Queuing (ACD)
  • Caller ID
Advanced Calling
Features
  • SMS Messaging
  • Music on hold
  • Voicemail to email transcriptions
  • Follow me
  • Call Conferencing
  • Dial-by-name directory
  • Do Not Disturb (DND)
  • Push to Talk
  • Multiple Devices on One Extension
  • Mobile app calling
  • Virtual Receptionist
  • Multi-Line Hunt Groups
Ease of Use

Intermedia is a user-friendly platform. The company makes it easy for its customers to communicate, collaborate, and share information remotely. Intermedia’s Powerful Video Conferencing feature does not require onboarding or training. You can start and join meetings instantly. Moreover, the AnyMeeting Webinar service is also easy to use. You can reach your audience and grow your business. You can easily engage and connect anyone from any place and any device.

Customer Support

Intermedia offers a support section with a worry-free customer service experience. You can type any questions on the Intermedia Knowledge Base search bar.

24/7 Help & Support
24/7 Help & Support
Yes, the company supports is available 24/7.
Phone Support
Phone Support
Phone support available to all users, regardless of package.
Live Online Chat
Live Online Chat
There is a live chat
Email
Email
Email CSR@Intermedia.com for any queries
Video Tutorials
Video Tutorials
There are a number of videos available on YouTube.
FAQ
FAQ
Help you to get assistance regarding billing and customer service
Final Word

Whether you are at home or in the office, Intermedia’s all-in-one communication platform sets your business up for long-term success. You don’t need to take the assistance of multiple communications providers. Intermedia provides you with a seamlessly integrated portfolio of collaboration and communication solutions that are delivered through one highly secure and effective platform. The company offers remarkable five features that include security, support, onboarding, reliability, and regulatory compliance. Intermedia also offers its services to NEC, an industry leader in global market share for unified communications with more than 80 million installed business phone numbers across the globe. If you are looking for an affordable voice and unified communication system, Intermedia should be your first and best bet.

Fakhar Imam
Author: Fakhar Imam
Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.