Nextiva provides you with powerful features at reasonable prices. Read the following sections for more detail.
Auto Attendant is very effective in a skills shortage. Instead of hiring additional staff to answer every business call and then transfer it to the desired person or department, Nextiva provides you the best feature of Auto Attendant that will automatically divert the customer call to the relevant person or department.
Nextiva discovers insights by gamifying employees’ performance data and making QA a breeze with rating and call recording. Moreover, Analytics helps you to analyze business trends. You can also use reports and dashboards to track calls in real-time.
Unlimited video and audio meetings are beings offered with Nextiva. In addition, you can also carry out audio conferencing with messaging and screen share features. The VoIP phone also offers a dedicated conference bridge for meetings and advanced VoIP conferencing.
In various circumstances, you may need to discuss your project with partners or teammates simultaneously. Three-Way Calling is the best feature to engage two or more participants at the same time, instead of having two separate calls.
Nextiva offers integration with various popular apps that include Zoho, Zendesk, HubSpot, Salesforce, NetSuite, Microsoft Outlook, Microsoft Dynamics, Oracle Sales Cloud, SugarCRM, ServiceNow, Workbooks, Bullhorn, Lotus Notes, GoldMine, ConnectWise, Act!CRM, Five9, Microsoft Teams, and Google Workspace.