How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
Although initially the pricing issue was a little bit confusing, OnSIP does redeem itself in the fact that it has a very comprehensive support infrastructure, with online chat and live video chat available for most of the day. Its features are also quite comprehensive for the needs of any small to medium-sized business, with various options for end devices including both softphones, as well as desk phones.
I highly recommend OnSIP. It offers excellent service at an affordable price. I use the service at my small manufacturing facility. Having managed the IT department of a large organization, I recall that traditional phone services cost us ten times as much.
-The support team is extremely responsive -Supports a wide range of IP phones.