About
Company: Ooma Office
Ooma is a no-nonsense down-to-earth telephony provider for residential, small business, and scale a
Starting from: $19.95/mo
In-Depth Analysis Summary
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Includes most telephony features customers need
  • Cost is quite competitive
  • Has a flexible configuration
  • Supports both desk and cordless phones
Cons
  • User reports of lower than expected call quality
  • Backend navigation may not be as intuitive as required
  • Feature list is somewhat short
Continue to in-depth analysis

Ooma seems to tick all the boxes when we speak about the available service levels it offers, the feature sets it delivers, and the flexibility of options that are available. With the use of particular software or hardware and the possible integration with other products and services, it is a future-proof choice for businesses of any size.

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Overall Reviews
User Reviews
B
Beatrice R
02-10 employees
Used for: 1-2 years
10 Jan - 2021

Ooma all the way!

Ooma is great - very low cost and great customer service! We are so happy we switched over

K
Kirk M
11-50 employees
Used for: 1-2 years
10 Jan - 2021

Wonderful product

This service has earned its five stars rightfully so. The system runs smoothly and the communication options are perfect!

Pros

I can interchange between phones (use cellphone to answer business call) which is immensely a bonus when working from home.

Cons

Not the most ideal customer support team, but once you're through - you get helped.

C
Carl G
Commercial Real Estate, 11-50 employees
Used for: Less than 6 months
03 Oct - 2021

Great phone system for SMBs

App for smartphones. Easy-to-use settings. Excellent customer service.

Cons

Taxes and fees double the expected cost.