How do we work out the overall scoring and star rating? This is a combination of the in-depth
analysis rating and the user reviews. But it's more than just an average of all the reviews.
We take into account many factors, like the age and number of user reviews.
Cloud-based VoIP system, so on-premise hardware becomes obsolete
Extremely high level of service – both in terms of quality and uptime
Automatic call recording and call forwarding
Call groups need enhancement
No direct Linux support is available
Continue to in-depth analysis
RingCentral proactively optimizes and monitors its solutions 24/7/365 to provide reliable services to its customers. Dedicated Technical Account Manager and Customer Success Manager are available 24/7 to help with implementation. Enjoy integration with industry-leading business applications that include ServiceNow, Zendesk, Okta, Salesforce, Microsoft, and Google. Powerful analytics along with various connectivity options enable customers to receive the best voice quality within their existing infrastructure. The company also ensures robust security to protect its customers.
The interface is intuitive. It is possible to talk and fax at the same time! Moreover, it is safe!
User interface Call quality
Used for: 6-12 months
06 Dec - 2021
RingCentral is Great!
The best part of RingCentral Phone is that we can use the virtual number for Video Calling. Syncing with Google Calendar and calling during recording are also nice features In addition, it allows you to form teams, as well as create individual and professional contact lists.
Used for: 2+ years
06 Dec - 2021
Not bad for small businesses
We’re a small business and Ringcentral has a good working auto attendant system for forwarding calls. All the other features are good too. I would recommend it for small business owners.
It’s a reliable system and customer service is alright.