RingCentral provides companies with powerful features and functionalities they need to successfully run their business in one reliable and robust cloud communication platform. The subsequent sections delve into more detail.
Security and Privacy
No application is worth downloading or buying unless it guarantees the maximum level of security and privacy of users. That is the reason RingCentral offers a high level of security. Its VoIP service is reliable and secure. The Single Sign-on feature enables customers to automatically log in to RingCentral’s account using their company’s credentials. In addition, RingCentral also assigns roles to customers and grant permissions to access RingCentral’s phone system.
RingCentral provides you with an advanced call management system and analytics whereby you will gain insight in real-time. RingCentral’s strong analytics provide dashboards with more than 30 pre-built KPIs and pull in-depth QoS reports for a complete view of system-wide quality and instant troubleshooting. Moreover, you will also be able to get performance reports, live reports, and QoS reports.
Calling and Mobility with Cloud Phone
Use RingCentral’s Cloud Phone to enjoy remarkable features, including freephone and vanity numbers, local numbers, extensions, call flip, call forwarding, call park, call screening, call delegation, intercom, paging, visual voicemail, voicemail-to-email, and phone accessories, devices, and services, and even more.
RingCentral’s Cloud Phone also offers a Cloud PBX solution for your office phone system administration, call management system, and user and caller experience with various business features that include integrations with your crucial applications.
Moreover, RingCentral Cloud Phone’s Multi-Level IVR is an automated phone menu that acts as a virtual switchboard for your call centre. This functionality gives the company full control over how business phone calls are routed to ensure that business needs are being met.
RingCentral provides you with HD-quality web, audio, and video features. You can get unlimited video conference calls with up to 200 users in a meeting across the world. Moreover, you can share your screen from your mobile, desktop, websites, files, and more. You can do it with one click. This feature can boost the efficiency of your team.
You can start, join, and manage meetings with a single click. See video meeting participants and shared content on separate screens. In addition, you can directly share your screen with everyone in the meeting room and even remote participants. You will also have device usage reports and automatic updates.
You can also establish connectivity through audio conferencing. It can be performed via mobile devices, desktops, laptops, or any other devices that support teleconferencing.
Your RingCentral number is located within the app. It will enable you to send and receive text, instant messages, and fax messages. Messaging allows you to get your work done via chat. You can pin documents, send files, and connect to the apps you are already utilizing. The search option is very fast. You can bookmark crucial messages or shared files. Furthermore, you can search through keywords and filter by mentions. Start a meeting or make a phone call right from your message – all in one application. See the following screenshot for the graphical representation of this feature.
Message alerts provide you with some amazing functionalities such as power delivery and notification options, centralized records of all of your communications, and spending less time faxing, more time working.