About
Company: Vonage
Vonage specializes in offering enterprise phone systems with a rich feature set that focuses on and
Starting from: $19.99/mo
In-Depth Analysis Summary
0 Price
0 Ease Of Use
0 Features
0 Help And Support
Pros
  • Rich feature set for most SMEs
  • Integrations are virtually limitless and of good quality
  • High-grade and compliant security
  • Excellent rates for calling worldwide
Cons
  • Users have reported that customer support is less than satisfactory
  • Quality of voice sometimes suffers when there is insufficient bandwidth available
Continue to in-depth analysis

Vonage is a service that is trusted by over 100,000 businesses, many of which are known worldwide, lending credence to its reputation. By far the most impressive feature of the service is the level of flexibility the communication and video API service delivers to its robust unified communication and call center services. As a service, it is adaptable enough to be suitable for businesses ranging from the smallest to those with well over 1,000 employees.

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Overall Reviews
User Reviews
H
Herschell B
11-50 employees
Used for: 6-12 months
04 Oct - 2021

Leaders in the industry

Vonage Business Communications provides some of the industry's top VoIP services. We like the application's user-friendly interface. The connection is made without incident, and the application operates appropriately. For years, my business has used Vonage Business Communications' VoIP service, and the service is outstanding. Mobile and desktop versions of the software are available, and both work smoothly. It also offers me the ability to maintain my schedule, maintain a phone book, and create various reports.

G
Graham F
Program Development, 02-10 employees
Used for: Less than 6 months
04 Oct - 2021

Easy & reliable communication

The ease of use of this software is the one thing that I like the most about it. I am able to place calls conveniently across countries, and this saves a lot of time for me. Meetings, too, are made super easy with Vonage. Adding to these features, their customer support has been top-notch throughout my journey.

S
Selina B
02-10 employees
Used for: Less than 6 months
04 Oct - 2021

Vonage is great

The thing that I like most is how the app allows me to integrate my work phone with my personal phone, so I always have access to my client emails. As well as top-notch customer service, they're also very helpful and humble.

Cons

Bugs and error issues can be a pain sometimes