"CyberGhost VPN service has been flawless"
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0 Ease Of Use
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0 Help And Support
Pros
  • Easy to use and operate
  • Specialized servers for streaming, gaming, torrenting
  • Unblocks services like Netflix Hulu, etc.
  • Large network of over 7,000 servers
Cons
  • Speeds may drop on international servers
  • No OpenVPN for macOS and iOS
  • Not working in China
Company Background

CyberGhost VPN is an established company in the field of virtual private network (VPN) services, being established in 2011 in Bucharest, Romania and also having offices in Germany. They were the first VPN service provider that published a transparency report at the time to assure users are safe from private data logging and their personal data is kept safe.

No major data leaks are associated with CyberGhost while they operate over 7,000 servers in 91 countries and 113 locations all over the world. Their VPN solutions are available for all major PC and mobile operating systems, as well as consoles and TVs.

Plans & Pricing

CyberGhost VPN offers four pricing plans with contract duration ranging from one month to three years. All plans include protection for 7 devices while the 1-month plan comes with a 14-day money-back guarantee. All other plans, which are for 1 year, 2 years and 3 years, offer a 45-day money-back guarantee.

The 1-month plan offers only basic protection called CyberGhost ID Guard. The 1-year, 2-year and 3-year plans also offer Boxcryptor with Cloud Security License included and access to NoSpy servers. You can also add CyberGhost Security Suite for Windows at the price of $1.39 per month or add a dedicated IP address for $3.75 per month.

3 Years + 3 Months
$2.25/mo
45-day money-back guarantee
2 Years
$3.49/mo
45-day money-back guarantee
1 Year
$3.99/mo
45-day money-back guarantee
1 Month
$12.99/mo
14-day money-back guarantee
Features & Functionality
General Features

CyberGhost  VPN offers all the standard features a good VPN should provide, which include 256-bit encryption, no logs and a kill switch. Additional security tools include an ad blocker, protection for HTTPS protocol and split tunneling.
Their VPN app avoids most geoblocks, so you can easily unblock services such as Netflix, Hulu, Amazon Prime Video, HBO Max or BBC iPlayer. CyberGhost cannot operate in China, though.

The app also features optimized P2P servers, which in turn gives you safe and fast access to torrent sites and torrent clients. CyberGhost offers No Spy servers for maximum security as well as P2P-optimized, streaming-optimized and gaming-optimized servers for best performance. Dedicated IP servers allow you to safely connect to IP-restricted networks such as your remote office. They also use virtual servers that are not actually located in the specific location you are connecting to.

Privacy & Security

The company is incorporated in Bucharest, Romania and although Romania is a member of the European Union the country is not part of the 14 Eye alliance, which in turn means they do not share information about their users with other countries. CyberGhost supports all the major VPN protocols, including OpenVPN, IKEv2, WireGuard and (L2TP) / IPSec. Their VPN app is using 256-bit encryption to secure your data. The company states they are following a strict no-logs policy, which means they do not store your IP address, DNS queries, browsing history, VPN servers you are connecting to as well as the web content you access.

Performance

CyberGhost’s servers are very fast if use a local server to connect within your country of residence but their international servers provide good speeds for streaming, downloading, uploading and gaming. You can experience some lags if you are streaming videos from a server on another continent or playing a game online but the lag is almost unnoticeable most of the time. The decrease of the download/upload speed sometimes may drop by 30% to 60% on international servers.

CyberGhost offers unlimited bandwidth and claims that regular subscribers get a minimum speed of 6 Mbps, while the maximum speed could go to 1 Gb. It takes seconds to connect to one of their servers with an option to automatically select the fastest server in the area you are connecting to.

You can easily switch servers while the VPN app also uses VPN split-tunneling to increase speeds by combing encrypted and unencrypted data traffic for faster downloading and uploading. You also get unlimited data traffic with CyberGhost VPN.

Features
  • Anonymous Browsing
  • DNS Leak Protection
  • Kill Switch
  • Multi-Language
  • Multi-Protocol
  • Peer-to-Peer
  • Policy Management
  • Remote Access
  • Web Inspection
  • Shared IP (Dynamic)
  • Dedicated IP
VPN Protocols
Features
  • PPTP
  • L2TP/IPSec
  • IKEv2
  • SSTP
  • OpenVPN
Supported Devices
Features
  • iPhone/iPad
  • Android
  • Web-Based, Cloud, SaaS
  • Windows Mobile
  • Apple TV
Payment Options
Features
  • Credit Card
  • Bank Transfer
  • Bitcoin
  • PayPal
  • Apple Pay
  • Google Pay
  • Amazon Pay
Ease of Use

CyberGhost VPN is easy to install and operate and there is a detailed instruction on how to install and use the app in the Help section of their website. There is also instruction on how to install the VPN app on a router to protect your entire home or office.

Their VPN application is available for all major desktop operating systems like Windows, macOS and Linux. There are native mobile apps for both Android and iOS as well as browser apps for Chrome and Firefox.CyberGhost is also available for Amazon Fire Stick, Android TV, Apple TVand smart TVs. Console app are on offer for Xbox One & Xbox 360and PlayStation 3 & PlayStation 4.

Customer Support

CyberGhost offers a Help section on their website that offers very detailed information about all common questions a user may have along with instructions on how to operate the app. Their customer support is available 24/7.

24/7 Help & Support
24/7 Help & Support
Available 24/7 via a live chat
Live Online Chat
Live Online Chat
Available 24/7 in English, French, German, and Romanian.
Email
Email
Contact customer support using a form on the website.
Video Tutorials
Video Tutorials
Video tutorials are available for some app features.
FAQ
FAQ
FAQs & Troubleshooting that offers solutions to common problems.
Final Word

CyberGhost is a reliable, easy to use and affordable VPN app and service, which offers all the major features of a worthy VPN. With no data leaks reported and being outside of the 14 Eye alliance, the company cannot be forced to share any information about its users while supporting a no-logs policy backed by a transparency report issued on a regular basis. With pricing standing at $3.99za month for a one-year contract you get all the essential features of a reliable VPN and also access to maximum security No Spy servers. A large network of over 7,000 servers ensures you will have acceptable speeds even when connecting to areas that are over 10,000 km away from you. You also get specialized servers for gaming, streaming, torrenting and you can pay extra for dedicated servers. Overall, it is a good value for your money bearing in mind that it provides some extras other VPNs do not offer.