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B
Bradley A
11-50 employees
Used for: 6-12 months
18 Jan - 2021

Solid features without hitting the wallet too hard

We use Gator for web hosting and design. Our last host got too expensive so we went looking and found Hostgator. It did everything that we needed at a lower price point and it has better support.

Pros

- The panel for the hosting is user friendly
- The website builder is straightforward and did not take long to learn
- Tech support is responsive

N
Nick D
11-50 employees
Used for: 6-12 months
26 Jan - 2021

Reliable and full of value for the price

I use the hosting and builder for client websites as well as my own. It has good uptime and the features are adequate for smaller websites that are not too focused on eCommerce.

Pros

- You can count on your website being up most of the time
- It’s inexpensive, especially for the first term

Cons

Wait times in the support chat can be long

C
Carl P
02-10 employees
Used for: Less than 6 months
29 Jan - 2021

Reliable and full of value for the price

It’s good but beware the upsell Hostgator is the platform of choice for us to build, host, and backup our website. We even take advantage of the additional features like SSL certificate and SiteLock. We’ve had repeated instances of them trying to upsell

Pros

No material downtime in our two-year history

Cons

- It takes a long time to connect with the support team
- There are many upsells for features which I think should be included

H
Harold J
02-10 employees
Used for: 6-12 months
23 Feb - 2021

Perfect for simple sites

We’re using it to host 10 websites and about 15 email boxes and it has been able to withstand the load without much downtime or other issues.

Pros

The admin interface is easily understandable

Cons

-Support team is usually slow to respond via live chat
- There’s a lot of upselling behind the scenes

J
Jenny P
11-50 employees
Used for: Less than 6 months
29 Jan - 2021

Above average

We’ve been using it for many years and have zero interest in moving to another host any time soon. It’s the home of all the content we create for the internet barring social media posts and is cost-effective for us.

Pros

- We’ve had good experiences with the support staff when the rare issue crops up
- Love the regular backups for our websites
- Inexpensive, especially compared to other services
Cons
- It can be a little slow at times
- Until recently